Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Growth Marketing Manager

Company: Vista Global

Location: New York, NY

Posted Jul 29, 2025

Spin up automation flows using tools like Braze, Klaviyo, n8n, Zapier, or your tools of choice. Content & Messaging: Identify and action content opportunities…

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Sales Front Desk Associate – Fitness Gym

Company: Action Black LLC

Location: New York, NY

Posted Jul 29, 2025

Manage incoming calls, emails, and follow up on appointments and scheduling for current and new members. Maintain a clean and organized front desk and waiting…

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PUBLIC RESTAURANT PR & MARKETING MANAGER (Bay Area)

Company: Bon Appetit

Location: Redwood City, CA

Posted Jul 28, 2025

Collaborate with the corporate communications team to support the specialty-venue field’s social media (page set-up, troubleshooting); contribute inspiration…

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Sous Chef

Company: Constellation

Location: New York, NY

Posted Jul 28, 2025

Bachelor's degree in institutional management, nutrition, dietetics, or hotel and restaurant management, certification by a recognized culinary institution or…

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Emergency Medicine (Full-time)

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Retail Sales Associate

Company: P.C. Richard & Son

Location: Queens, NY

Posted Jul 28, 2025

Providing excellent customer service before, during and after the sale in person and over the telephone. If you desire a career with a family-owned Company (5…

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Cardiac Anesthesiology Physician - Mason City, IA - $140k Bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Specialist Construction Labor Relations and Comp

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 29, 2025

Excellent oral and written communication skills, the ability to effectively interact with internal and external customers, contractors, local, and state…

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Per Diem RN- Flu Vaccine-Manhattan

Company: VNS Health

Location: New York, NY

Posted Jul 28, 2025

Valid driver's license or NYS Non-Driver photo ID card may be required. Current license to practice as a Registered Nurse in New York State.

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Clinical Operations Project Manager

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 29, 2025

Manage a comprehensive inventory of deliverables across testing, training, technical, implementation, and change request workstreams.

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Customer Service Representative

Company: Neiman Marcus

Location: New York, NY

Posted Jul 29, 2025

This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates…

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Registered Nurse Case Manager

Company: Community Options, Inc.

Location: Brooklyn, NY

Posted Jul 29, 2025

Valid driver's license with a satisfactory driving record. Bachelor's Degree or equivalent experience in nursing field.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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