Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Sales Assistant

Company: Mamiye Sales Inc

Location: New York, NY

Posted Jul 28, 2025

Support sales during market appointments, whether in person or virtual. Assist sales team with entering orders into system. Must have a passion for sales.

Locker Room Attendant

Company: Plus One, an Optum Company

Location: New York, NY

Posted Jul 28, 2025

Prior experience in housekeeping, maintenance or a related field. Greet members and guests as they enter the facility. Dental and Vision coverage plans.

Carpenter Apprentice

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Jul 28, 2025

Must own your own hand tools. Whether you own your own tools. Must be able to follow directions carefully and work neatly in finished spaces.

Registered Nurse (RN)

Company: Elev8 Center New York LLC

Location: New York, NY

Posted Jul 28, 2025

Current New York State Registered Nurse license. Currently registered as a professional registered nurse in good standing.

Male Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

GSOC Operator - Shopping Mall -World Trade Center

Company: Allied Universal

Location: New York, NY

Posted Jul 28, 2025

A valid driver's license will be required for driving positions only. The Operator will use a variety of tools that range from access control and alarm…

Substation Trainee - 90396495 - New York, NY

Company: Amtrak

Location: New York, NY

Posted Jul 28, 2025

. Must have a current valid driver’s license at hiring or transfer. . Knowledge of electrical components and use of various electrical testing devices.

VP, Corporate and Brand Communications - The Americas

Company: Estee Lauder

Location: New York, NY

Posted Jul 28, 2025

Media, and brand perception, driving strategic mitigation measures. Champion the use of digital tools (intranets, video updates, mobile apps, collaboration…

Plumbing Apprentice

Company: Service Ready

Location: Queens, NY

Posted Jul 28, 2025

*plumbing knowledge while assisting technicians on service calls. *Familiarize yourself with local plumbing codes, regulations, and standards, and ensure…

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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