Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Staff Pharmacist (Full-time)

Company: TABLET WORKS PHARMACY & CO. LLC

Location: Manhattan, NY

Posted Jul 28, 2025

Championing Tech-Enabled Care*: Seamlessly integrate diagnostics and cutting-edge digital tools to personalize the customer journey and demonstrate measurable…

Project Management| Real Estate and Development

Company: BNM Holdings LLC

Location: Fresh Meadows, NY

Posted Jul 28, 2025

Review conceptual design presentations including renderings by outside design firms & provide collaborative feedback as to how the design can potentially be…

CDTM Pharmacist

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 28, 2025

A valid New York State license and current registration to practice pharmacy; and. Order appropriate disease state or drug specific laboratory and physical…

Growth Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 28, 2025

Collaborate with the actives management, organic social, and menu teams to develop initiatives that deeply engage customers with our product, brand, and…

Painter/Laborer

Company: J Brown Painting

Location: National City, CA

Posted Jul 28, 2025

Safely operate ladders, sprayers, and other painting equipment. Prep and paint interior and exterior surfaces with attention to detail.

Staff Pharmacist (NY pharmacist license required)

Company: HealthPlus Pharmacy

Location: Brooklyn, NY

Posted Jul 28, 2025

Big part of the job will be providing good customer service. Job Types: Full-time, Part-time.

Custodian (part-time 20-25 hrs. weekly)

Company: Sunnyside Community Services

Location: Queens, NY

Posted Jul 28, 2025

Sweep/clean sidewalk in front of building, exterior façade, and remove obstructions from walkways. Ensure facility space is kept clean, orderly, and free of…

Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Jul 28, 2025

Comfortable preparing entries and discussing accounting at a technical level. Manage full-cycle general ledger accounting, including cash bookings, accruals,…

Customer Service Representative

Company: Citarella

Location: New York, NY

Posted Jul 28, 2025

Field and route all incoming telephone calls as needed. Serve as a resource for information including but not limited to: product knowledge, store information,…

Project Manager - Lighting and Controls

Company: DVM Industries

Location: Astoria, NY

Posted Jul 28, 2025

Bachelor's degree in energy efficiency electrical engineering, architecture, or a related technical field. Collect and organize all required project documents (…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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