Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Jul 28, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Total Joint Surgeon

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jul 28, 2025

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Pulmonology Opportunity

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 28, 2025

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partner opportunity private practice full time

Urologist – New Hampshire Southern and Seacoast Areas for 2025

Company: Manchester Urology Associates, PA

Location: Manchester or Nashua, New Hampshire

Posted Jul 28, 2025

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health system full time per diem

Nocturnist - Full Time & Per Diem Available

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 28, 2025

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full time academic be or bc

Vice Chairperson, Obstetrics and Gynecology-NYC Health + Hospitals/North Central Bronx

Company: Physician Affiliate Group of New York

Location: Bronx, New York

Posted Jul 28, 2025

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Part Time Sales Associate | Permanent Jewelry Welder

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Our in-store *Charm Bar* invites customers to design their own bracelet or necklace — choosing stones, charms, and chains based on personal energy, milestones,…

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System Chief of Cardiac Surgery

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jul 28, 2025

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Gastroenterologist

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Jul 28, 2025

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401(k) dental insurance disability insurance

Registered Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 28, 2025

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full time be or bc

General OBGYN Physician

Company: Tulane University School of Medicine

Location: New Orleans, Louisiana

Posted Jul 28, 2025

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Part Time Sales Associate | Jewelry Welder | Zapper

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Learn the art of permanent jewelry linking and weld Amare Wear’s permanent jewelry on our customers as bracelets, anklets, necklaces and rings.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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