Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Luxury Retail Sales Associate

Company: Fueguia 1833

Location: New York, NY

Posted Jul 28, 2025

Provide an outstanding customer service experience by warmly greeting clients, actively listening to their needs, and exceeding expectations through expert…

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Streaming Marketing Data & Analytics Lead

Company: QVC

Location: New York, NY

Posted Jul 28, 2025

You will also work with the marketing channel leads and Martech Lead on Martech implementation/management (e.g. Salesforce Marketing Cloud and Salesforce Data…

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Software Engineer, AVP - AI Platform Development

Company: Blackstone Group

Location: New York, NY

Posted Jul 28, 2025

You will be responsible for developing and maintaining libraries, tools, and infrastructure that enable other teams to leverage large language models and AI…

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HVAC Technician

Company: Irving Haase & Co., Inc.

Location: New York, NY

Posted Jul 28, 2025

Valid driver’s license and clean driving record. Strong mechanical aptitude, problem-solving skills, familiarity with field service apps for work tickets etc.

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401(k) dental insurance disability insurance

Outpatient Family Medicine Physician

Company: Trinity Health

Location: Troy, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Carpenter/Adaptive Equipment Specialist

Company: QUEENS CENTERS FOR PROGRESS

Location: Queens, NY

Posted Jul 28, 2025

Apple Pre-School is seeking a *Per Diem Carpenter/Adaptive Equipment Specialist.*. Work Schedule: *Flexible, up to 20 hours per week between 8:00 - 3:00, Mon to…

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401(k) dental insurance health insurance

Full-time Certified Nurse Midwife, West Long Branch, New Jersey

Company: Unified Women's Healthcare

Location: West Long Branch, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com

UI Developer

Company: Galaxy Digital

Location: New York, NY

Posted Jul 28, 2025

Free virtual coaching and counseling sessions through Headspace. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base…

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Customer Experience Coordinator

Company: Arrive

Location: New York, NY

Posted Jul 28, 2025

Handle administrative duties such as: answering phones, emails, website chat and light space cleaning (eco-friendly policy), folding laundry to help maintain a…

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loan repayment program paid time off retirement plan

NURSE ANESTHETIST

Company: U.S. Army 1st Medical Recruiting Battalion

Location: New York, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com
health system full time

General Surgery Physician Assistant

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com

SENIOR ACCOUNTANT

Company: The McCloud Group

Location: Long Island City, NY

Posted Jul 28, 2025

Verify that transactions comply with financial policies and procedures, following established procedures for processing invoices, receipts, cash, etc.

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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