Excellent Customer Service Skills Jobs in New York City, NY

1,656,135 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Junior Customer Service Representative

Company: AmpedUp-Cali

Location: Culver City, CA

Posted Jul 28, 2025

As a *Junior Customer Service Representative*, you will act as the first point of contact for customers at events, promotional sites, and retail locations.

Privacy Risk Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This position requires a candidate who can take the initiative to champion meaningful process improvements, perform detailed analysis of technical and…

Cybersecurity Controls Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This candidate will be responsible for collaborating with cross-functional control owners to consult and provide guidance for the design and implementation of…

Urologist Physician

Company: Ochsner Health

Location: New Orleans, Louisiana

Posted Jul 28, 2025

Software Engineer, Data Integrity

Company: Google

Location: New York, NY

Posted Jul 28, 2025

We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages