Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Senior Manager, Data Science - GenAI Digital Assistant

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2…

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Director, Women’s Heart Health Lenox Hill Hospital, Northwell Health Western Region, Katz Institute for Women’s Health

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Jun 15, 2025

View Details Apply on healthecareers.com

Head Sushi Chef

Company: Saki Sushi & Grill

Location: National City, CA

Posted Jun 17, 2025

Maintain cleanliness and organization in the kitchen area, adhering to food safety regulations. Collaborate with kitchen staff to create new menu items and…

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Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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HVAC Service Technician - Commercial HVAC/R

Company: Denair H.V.A.C

Location: New York, NY

Posted Jun 14, 2025

Diagnose and perform repairs on commercial mechanical and electrical equipment. 5+ years of work experience in the commercial HVAC field.

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Staff Accountant

Company: Freehand

Location: New York, NY

Posted Jun 16, 2025

Prepare, record, and process accounts payable and cash disbursement, and accounts receivable and cash receipts. 2+ years of experience in hotel accounting.

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Physician – Gastroenterology

Company: Optum

Location: Middletown, New York

Posted Jun 15, 2025

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Plumber

Company: Rely

Location: Brooklyn, NY

Posted Jun 16, 2025

A valid plumbing license or certification may be required based on local regulations. Utilize hand tools and power tools for tasks such as pipe threading,…

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Pharmacist in Charge

Company: Pharmacy Value

Location: West New York, NJ

Posted Jun 14, 2025

Oversee day-to-day pharmacy operations and ensure compliance with state and federal regulations. Provide exceptional patient care and counseling.

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Teaching in NYC - No Teaching Experience Required

Company: Success Academy Charter Schools, Inc.

Location: New York, NY

Posted Jun 14, 2025

Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly.

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Customer Service Representative

Company: IME Guards

Location: Fresh Meadows, NY

Posted Jun 17, 2025

A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a…

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Director, Pediatric and Young Adult Clinical Educator

Company: One Brooklyn Health

Location: Brooklyn, NY

Posted Jun 17, 2025

Current BCLS certification, PALS Certification preferred. Assists in formulating long and short term with goals within the clinical areas as participates in…

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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