Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Maintenance Machinist

Company: Fisher Space Pen Co.

Location: Boulder City, NV

Posted May 08, 2025

High school diploma or equivalent; technical certification is an advantage. Must have own personal tools. Previous experience in manufacturing or a related…

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High School English Teacher (SY-25-26)

Company: The American Dream Charter School

Location: Bronx, NY

Posted May 08, 2025

The mission of the American Dream School is to develop academic excellence in both Spanish and English, preparing students to excel in college and become…

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Pipe Welder

Company: Standard Inspection Services

Location: National City, CA

Posted May 09, 2025

Must have a valid California driver's license. Summary/Objective: Pipe Welders II join pipes. valves and fitting components as specified by layout, prints,…

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RippleX Partner Director

Company: Ripple

Location: New York, NY

Posted May 06, 2025

Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes.

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Armed Security Patrol Officers Needed

Company: Post Alarm and Patrol Services

Location: Culver City, CA

Posted May 08, 2025

California Driver's license and clean driving record (Required). Responds to client alarm activation's, client related calls for service, investigates sings of…

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Upstream Product Marketing Associate

Company: Mizuho America, Inc.

Location: Union City, CA

Posted May 07, 2025

Works with Downstream Marketing to develop and implement strategy to launch and expand market for assigned products based on market analyses.

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acute care facility research day shift

Staff Nurse II - ICU Critical Care 24 Hours / Week Day Shift

Company: Kaiser Permanente

Location: Redwood City, California

Posted May 05, 2025

View Details Apply on healthecareers.com

Full Time Fine Jewelry Sales Associate-Martin Busch Jewelers

Company: Martin Busch Jewelers

Location: New York, NY

Posted May 09, 2025

Handle transactions, special orders, and follow-ups with accuracy. *Employee discount* on fine jewelry. Help with *store display management*, inventory, and…

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Security Instructor

Company: A & H Security Services, LLC

Location: Bronx, NY

Posted May 08, 2025

Knowledge of technical tools and processes used during instruction, i.e., PowerPoint, Printed Materials, and basic classroom technology.

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Pharmacist and Supervising Pharmacist

Company: Park West Pharmacy

Location: Manhattan, NY

Posted May 07, 2025

The Pharmacist will be responsible for appropriate implementation/compliance with Pharmacy policies and procedures. Job Types: Full-time, Part-time.

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HVAC Lead Installer

Company: Electric Air

Location: Redwood City, CA

Posted May 08, 2025

You will work with our engineering teams to develop and validate streamlined installation processes reducing installation time and increasing quality.

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Sous Chef

Company: RESTORATION HARDWARE (RH)

Location: New York, NY

Posted May 07, 2025

Lead, train, and conduct in-the-moment coaching to professionally develop Kitchen associates. Constantly monitor hospitality areas to ensure they are kept clean…

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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