Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

FREELANCE CHEF INSTRUCTOR - PART-TIME

Company: My Cooking Party

Location: New York, NY

Posted Mar 13, 2025

Create a fun and inviting party ambiance where guests learn in a non-threatening and social environment. Market the company for future business and general good…

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Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

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Accountant or Sr. Accountant

Company: Pasona N A, Inc.

Location: New York, NY

Posted Mar 13, 2025

Assist preparing state filing items. A Japanese financial service company seeks an accounting staff who will be responsible for handling general ledger relating…

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Home Care Registered Nurse - Manhattan - 10k Student Loan Repayment/Retention Bonus

Company: Northwell Health

Location: New York, NY

Posted Mar 11, 2025

Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date. 8.Implements plan of care.

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401(k) flexible schedule vision insurance

Make every day exceptional as a Neuroradiologist.

Company: White Plains Hospital

Location: New York, New York

Posted Mar 10, 2025

View Details Apply on healthecareers.com

Pharmacist

Company: Abc Pharmacy

Location: Brooklyn, NY

Posted Mar 14, 2025

Must be a New York State licensed pharmacist. We're currently seeking a licensed Staff Pharmacist for a full-time position (who needs to know SOME Chinese [any…

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Director, Software Engineering (Bank Modernization)

Company: Capital One

Location: New York, NY

Posted Mar 13, 2025

Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and…

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full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Lincroft, New Jersey

Posted Mar 11, 2025

View Details Apply on healthecareers.com

Insurance Customer Service Representative

Company: Allstate Insurance Company-Armstrong Insurance Agency

Location: Missouri City, TX

Posted Mar 11, 2025

Experience in insurance sales or related field preferred. Provide exceptional customer service to new and existing policyholders.

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Electrician

Company: Ascend Public Charter Schools

Location: Brooklyn, NY

Posted Mar 12, 2025

Read and interpret blueprints, schematics, and technical drawings to plan electrical installations. Collaborate with other tradespeople and contractors on…

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be or bc full time health insurance

Residency Program Director - Dermatology

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted Mar 10, 2025

View Details Apply on healthecareers.com
full time 8 hour shift monday to friday

Integrative Medicine Physician

Company: ElitePath Management Group

Location: Iowa City, Iowa

Posted Mar 11, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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