Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Welder Fabricator, Welders, Cutters, and Welder Fitters

Company: Certified Glass

Location: Garden City, NY

Posted Sep 27, 2025

The Fabricator/Welder interfaces with our team members, vendors, independent contractors, and general contractors. Garden City, NY 11530 (Preferred).

Preschool Special Education Teacher ($10,000 SIGN ON BONUS)

Company: SteppingStone Day School

Location: Bronx, NY

Posted Sep 29, 2025

SteppingStone Day School offers extensive teacher support and training opportunities !*. SteppingStone Day School, Inc., established in 1983, is a large,…

Plumber’s Helper / Plumber / Project Manager

Company: C. James Plumbing & Heating, Inc.

Location: Bronx, NY

Posted Sep 29, 2025

Must be OSHA Certified and have clean driver’s license. Helper; knowledge of operating basic plumbing tools. Skilled in handling plumbing work in commercial and…

Sous Chef - Upscale Casual Dinner Service

Company: Tavern on the Green

Location: New York, NY

Posted Sep 27, 2025

Handle inventory, ordering & cost control. Oversee dinner service & kitchen operations. 2–3 years in kitchen management. Manage and train BOH staff.

Estimator - Systems Engineer

Company: AG Consulting Engineering, PC

Location: New York, NY

Posted Sep 26, 2025

AG Consulting Engineering, PC (AG), a design, engineering, and construction management firm headquartered in New York is looking for an Estimator – Systems…

Client Service Representative

Company: Securitas

Location: New York, NY

Posted Sep 28, 2025

Prompt assistance to visitors with courtesy, accuracy, and professionalism Imagine working at a company that is a satisfying job where you can make a positive…

Dining Room Manager - AperiBar

Company: Charlie Palmer Collective

Location: New York, NY

Posted Sep 26, 2025

Maintains guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from members/guests and co-workers in order…

Preschool Special Education Teacher ($10,000 SIGN ON BONUS)

Company: SteppingStone Day School

Location: Bronx, NY

Posted Sep 29, 2025

SteppingStone Day School offers extensive teacher support and training opportunities !*. SteppingStone Day School, Inc., established in 1983, is a large,…

Customer Information Data Analyst

Company: Quinn Company

Location: City of Industry, CA

Posted Sep 27, 2025

Bachelor's degree from a four-year college or university, 1 to 3 years of extensive hands-on software implementation and sales experience and/or training; or…

Heating, Ventilation, and Air Conditioning Technician

Company: MC HVAC Inc.

Location: Redwood City, CA

Posted Sep 26, 2025

Valid driver's license is required for travel between job sites. Maintain accurate records of service calls and repairs performed.

HVAC Project Manager

Company: Owen Thomas Group

Location: Jamaica, NY

Posted Sep 29, 2025

Valid driver’s license and willingness to travel to various job sites. Coordinate with architects, engineers, contractors, and clients.

HVAC Manager

Company: Crothall Healthcare

Location: New York, NY

Posted Sep 26, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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