Excellent Customer Service Skills Jobs in USA

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Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.

Social Work Care Coordinator

Company: VNS Health

Location: USA

Posted Jan 27, 2025

VNS Health is a large nonprofit home and community-based health care organization, providing comprehensive care management services across acute, home, and long-term care settings. They offer a range of benefits including referral bonuses, generous paid time off, health insurance, retirement savings, and professional growth opportunities. The role involves assessing and planning care for members, collaborating with interdisciplinary teams, and ensuring cost-effective outcomes. Qualifications include a Masters Degree in Social Work, case management certification, and minimum three years of social work experience.

DoD IT Business Development

Company: Red Cell Partners

Location: USA

Posted Jan 27, 2025

DEFCON AI is a company specializing in AI-driven technology solutions for logistics and mobility decision-making. The Business Development Manager role involves creating a sustainable Department of Defense business pipeline, executing strategies, and researching competitors. The ideal candidate should be a self-starter with enterprise-level organization skills, leveraging joint military experience. Responsibilities include daily review of DoD business development websites, weekly updates, monthly pipeline reviews, and leading partner strategies. Minimum requirements include 8 years of DoD experience, an MBA, solution-driven technical acumen, and active SECRET clearance. Benefits include comprehensive health care, paid parental leave, unlimited PTO, a remote work environment, professional development opportunities, and occasional travel. The salary range is $125,000-$160,000.

Concept/Campaign Designer

Company: Somnio

Location: USA

Posted Jan 27, 2025

Somnio is hiring a freelance ConceptCampaign Designer. The role requires a visionary designer with strong conceptual thinking and creative strategies. Key responsibilities include collaborating with creative teams, leading visual concept creation, ensuring brand alignment, and presenting ideas to clients. Requirements include proven experience in campaign development, proficiency in Adobe Creative Suite, excellent communication skills, and the ability to work in a fast-paced environment. Preferred skills include agency experience, high-profile brand work, and knowledge of HTML CSS.

Principal Data Engineer / Architect

Company: Scribd

Location: USA

Posted Jan 27, 2025

Scribd is seeking a data engineering expert with 7+ years of experience in data architecture, modeling, and management. The role involves leading the design and development of a robust data architecture, guiding data strategy, and establishing standards for data modeling, integration, processing, and delivery. The ideal candidate will have expertise in Scala or Python, Spark, and SQL, and experience with data lake technologies, streaming platforms, and AWS data platform services. The position offers a competitive salary range and comprehensive benefits package, including healthcare insurance, parental leave, 401k matching, tuition reimbursement, and wellness stipends. Scribd values diversity and inclusion, and the role is open to remote employees in select US and Canadian locations.

IAM Architect - AM/CIAM

Company: GuidePoint Security

Location: USA

Posted Jan 27, 2025

GuidePoint Security is hiring an IAM Architect for a full-time position. The role involves providing advanced architecture and engineering support for identity access management, including workforce and customer identity solutions. The candidate must have a BS degree in computer science or equivalent, 4 years of identity technology administration experience, and advanced knowledge of various identity technologies and concepts. The role also involves planning and executing identity management roadmaps, creating documentation, and enhancing security team accomplishments.

Coding Expertise for AI Training

Company: Outlier AI

Location: USA

Posted Jan 27, 2025

Outlier is seeking skilled software engineers for a remote, flexible freelance opportunity to train AI models. The role involves crafting and answering questions related to computer science, evaluating and ranking code generated by AI models, and proficiency in languages like Java, Python, JavaScript, TypeScript, C++, Swift, and Verilog. The pay rate ranges from USD $25 to $50 per hour, depending on expertise, skills assessment, location, project need, and other factors. This is a 1099 contract opportunity on the Outlierai platform, not offering internships, sponsorship, or employment.

Senior Compiler Engineer

Company: Irreducible

Location: USA

Posted Jan 27, 2025

Irreducibles is a high-performance cryptography startup seeking a Senior Compiler Engineer. The role involves building tools for novel machines, including a custom cryptographic processor running on an FPGA. The engineer will work closely with hardware and cryptography teams to define instruction sets and program representations. The work will directly impact Irreducibles' success by improving developer experience, performance, and security. The company is looking for candidates located between the USA East Coast and Central Europe time zones, with a plan to open an office in Berlin and support relocation.

Account Coordinator - Enterprise

Company: Unified

Location: USA

Posted Jan 27, 2025

Unified is a leading provider of advertising services with a best-in-class team of digital experts. They offer operational excellence and holistic insights across major social platforms, leveraging proprietary technology for real-time strategic views of digital investments. Unified is seeking a highly motivated Digital Advertising Coordinator to support campaign execution and client relations. The role involves assisting in campaign strategy, ad targeting, reporting, and client interactions. Candidates should excel in relationship building, project management, and analytical skills, with a focus on ROI and staying updated on digital advertising trends.

Motion Graphics | Video Editor

Company: Somnio

Location: USA

Posted Jan 27, 2025

Somnio is seeking a Freelance Motion Graphics Video Editor to collaborate with their creative department. The role involves designing and animating engaging motion graphics, editing video content, and ensuring deliverables align with brand guidelines. The ideal candidate should have proven experience in motion graphics design and video editing, proficiency in Adobe After Effects and Premiere Pro, strong creative vision, excellent communication skills, and a standout portfolio. The company offers flexibility, collaboration with a passionate team, and the opportunity to work on high-impact projects.

Registered Behavior Technician

Company: Childwise ABA

Location: USA

Posted Jan 27, 2025

Childwise ABA offers top-tier ABA therapy, specializing in individualized programs for children with autism. Their team of dedicated Registered Behavior Technicians (RBTs) delivers evidence-based interventions that promote growth and independence. The company is known for its supportive work environment, contributing to a high retention rate among RBTs. Benefits for RBTs include health, vision, and dental insurance, paid training, PTO, paid holidays, advance pay, referral bonuses, and company outings. RBT duties involve providing one-on-one therapy, data collection, behavior plan implementation, ADL support, and behavior management. The pay range is $18-$23 per hour for part-time work (10-20 hours per week), with flexible scheduling between 8 am and 6 pm. Required qualifications include RBT certification, CPR certification, behavior management skills, and experience working with children.

Senior or Staff Software Engineer, Backend

Company: OneSignal

Location: USA

Posted Jan 27, 2025

OneSignal is hiring backend engineers for Senior and Staff level positions across Integrations, Analytics, and User Data teams. The role involves collaborating with cross-functional teams to build and ship high-impact features, designing and deploying high-scale distributed systems, contributing to continuous improvement, leading projects, and participating in on-call rotations. The company values 6+ years of professional software development experience, experience with backend microservices, statically typed languages (Rust, Golang), noSQL databases (ScyllaDB, Cassandra), distributed system event streaming frameworks (Apache Kafka), Docker, Kubernetes, RESTful APIs, and gRPC endpoints. The New York and California base salary ranges are between $160,000 to $180,000 for Senior Software Engineer and $190,000 to $210,000 for Staff Software Engineer, with additional benefits and equity programs.

Senior Clinical Analyst

Company: Ro

Location: USA

Posted Jan 27, 2025

Ro is a patient-centric healthcare company that offers nationwide telehealth, labs, and pharmacy services. It has been recognized as a Fortune Best Workplace and is building a healthcare system that puts patients in control, providing reactive and proactive care, transparent pricing, and convenience. The company is seeking a Senior Clinical Analyst with expertise in biostatistics, statistical modeling, and big data to query electronic health record databases and apply advanced statistical methods for causal inference. The role involves creating statistical analysis plans, conducting power analyses, and collaborating with cross-functional teams. Ro offers comprehensive benefits, including health insurance, 401k, flexible PTO, and wellbeing reimbursements.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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