Excellent Customer Service Skills Jobs in USA

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Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.

Director of Offensive Security Research and Community

Company: Cobalt

Location: USA

Posted Jan 26, 2025

Cobalt, a remote-based company, is seeking an experienced offensive security leader to guide their research and community efforts. The role involves setting strategy for recruiting and retaining experts, managing security services, collaborating with product management, conducting research, and representing the company at events. The ideal candidate will have deep technical knowledge, experience delivering offensive security services, managing teams, and public speaking skills. Cobalt offers competitive compensation, benefits, and a flexible work environment.

WordPress/ Website Administrator

Company: California Closets

Location: USA

Posted Jan 26, 2025

California Closets, founded in 1978, is a leading custom storage solutions provider, offering premium space management and exceptional service. They design custom storage solutions for various spaces, including walk-in closets, entertainment centers, and home offices. The company is currently seeking a Website Administrator with 12 years of WordPress experience to manage and maintain their website for 24 months. The role involves preparing for site migration, troubleshooting issues, and collaborating with marketing and other departments. The successful candidate will receive $40-45 per hour for 40 hours per week, with core hours between 6am-6pm.

Senior Accountant - Technical Accounting & Financial Reporting

Company: Lime

Location: USA

Posted Jan 26, 2025

Lime, a leading global shared electric vehicle company, is hiring a Senior Accountant to support its accounting and financial reporting functions. The ideal candidate will have a Bachelor's degree in Accounting, CPA or pursuing CPA certification, and 3+ years of relevant professional experience. They should have a strong understanding of US GAAP principles and SOX internal control requirements, and be able to conduct research, develop positions, and communicate results effectively. The role involves preparing financial statements, performing monthly close activities, evaluating complex transactions, developing global accounting policies, and collaborating with various internal groups. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, professional growth opportunities, and a culture of belonging.

Clinical Network Development Specialist III (Travel + Incentives)

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 26, 2025

American Specialty Health is hiring a Clinical Network Development Specialist III for their Practitioner ContractingCommunications team. The role involves recruiting various clinical practitioners, maintaining productivity in a fast-paced environment, and meeting deadlines. Responsibilities include interfaces with practitioners, generates effective electronic correspondence, identifies outreach opportunities, and travels as required. Qualifications include an associate degree or equivalent, minimum four years of sales-related duties or healthcare provider contracting experience, proficiency in MS Word, Excel, and Outlook, and a valid residential state driver's license. The position offers a salary range of $45,000 to $60,000 annually and is a remote work opportunity with company-provided technology and equipment.

Enterprise Sales Director

Company: RainFocus

Location: USA

Posted Jan 26, 2025

RainFocus, a leading software company in Utah's Silicon Slopes, is seeking an Enterprise Sales Director. The company, known for its innovative event management software, serves Fortune 500 clients globally. The role involves new account acquisition, revenue retention, and expansion. Key responsibilities include identifying customer needs, demonstrating solutions, and managing complex enterprise deals. The ideal candidate should have 7+ years of enterprise sales experience, a proven track record of exceeding quota, and strong communication skills.

Principal Product Marketing Manager - Growth

Company: Apollo

Location: USA

Posted Jan 26, 2025

Apollo GraphQL is seeking a Principal Product Marketing Manager with 5+ years of experience in PLG strategies and high-velocity sales. The role involves leading the growth marketing team, creating compelling content, and collaborating with cross-functional teams. The ideal candidate should have a strong technical understanding of distributed architectures, microservices, and APIs, and be passionate about developers and enterprise SaaS platforms. The position is remote and offers competitive compensation, benefits, and equity.

FP&A Associate - R&D

Company: Weights & Biases

Location: USA

Posted Jan 26, 2025

Weights & Biases, a Series C company with $250M in funding, is seeking a highly motivated FP&A Associate R&D. The role involves financial planning, forecasting, and business partnering to support R&D organization's strategic investments. Responsibilities include financial planning & forecasting, business partnering, and collaborating with the FP&A team to automate financial forecasting. The company offers competitive salary, equity, and benefits, including flexible time off, medical coverage, remote-first culture, and 12 weeks of parental leave in the US.

Account Management Training Program

Company: QuinStreet

Location: USA

Posted Jan 26, 2025

The text describes an Account Management Training Program designed for recent graduates. The program offers comprehensive training, hands-on experience, and mentorship in account management, partner communication, and problem-solving. Successful completion leads to a full-time role within the company. Responsibilities include building relationships with partners, supporting onboarding, analyzing data, collaborating with internal teams, and developing skills in communication, negotiation, and project management. Required qualifications include a degree in Business, Marketing, Communications, or a related field, strong communication skills, a proactive attitude, attention to detail, and basic proficiency in Microsoft Office Suite. The company offers a structured training program, a supportive work environment, exposure to diverse industries, clear career progression, and competitive benefits.

RVP - Customer Success

Company: Tanium

Location: USA

Posted Jan 26, 2025

The text describes a Customer Success role at Tanium, a leading provider of real-time, cloud-based endpoint management and security solutions. The role involves leading a team to ensure customer success, renewal, and upsell opportunities. Key responsibilities include developing a regional customer success strategy, managing account ownership, identifying churn risk, navigating ambiguity, providing data-driven insights, collaborating cross-functionally, and driving a high-performance culture. The ideal candidate should have 8+ years of experience in Customer Success, Account Management, Sales, Renewals, or Service Management, preferably in a SaaS business model. They should possess technical acumen, strong analytical skills, and the ability to coach and develop talent. Tanium offers a competitive salary, equity awards, and a generous benefits package.

Director - Performance Strategy & Operations

Company: StackAdapt

Location: USA

Posted Jan 26, 2025

StackAdapt is seeking a Director of Performance Strategy and Operations to lead a team focused on delivering world-class performance to its customer base. The ideal candidate will have deep platform expertise, a passion for operations, and the ability to explain complex concepts to diverse audiences. They will be responsible for creating a center of excellence, executing high-volume campaigns, and developing industry-leading trading and optimization tactics. The role involves partnering with Product and Marketing to deliver effective solutions to StackAdapt's self-serve customer base. The company offers a competitive salary, RRSP401K matching, comprehensive benefits, and a supportive culture.

IAM/IGA Technical Account Manager

Company: Saviynt

Location: USA

Posted Jan 26, 2025

Saviynt is a comprehensive identity authority platform that provides unparalleled visibility, control, and intelligence to combat cyber threats while enabling users with right-time, right-level access. The company's Technical Account Managers (TAMs) are seasoned professionals responsible for resolving complex problems, providing excellent technical and customer service, and driving customer success. The role involves communicating with customers, reviewing technical requirements, assisting in PreSales activities, demonstrating products, and managing ongoing customer relationships. The ideal candidate should have a minimum of 8 years of experience in Identity Governance and Administration or Identity and Access Management, with a strong track record of delivering successful solution outcomes for clients in Identity transformation programs.

Senior Software Engineer - Cloud Infrastructure Compute

Company: Airbnb

Location: USA

Posted Jan 26, 2025

Airbnb's Cloud Infrastructure team is seeking a Software Engineer with 4+ years of experience in software engineering or relevant academic experience. The role involves developing and operating large-scale technical projects, expertise with public cloud providers, containerization, and orchestration technologies. The engineer will innovate, build, and optimize cloud-native infrastructure, collaborate with diverse teams, and ensure reliability, scalability, efficiency, and high availability. The position is remote eligible in the US, excluding certain states. Airbnb is committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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