Excellent Customer Service Skills Jobs in USA

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Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.

Senior Growth Analyst - Marketing Campaigns

Company: Scribd

Location: USA

Posted Jan 25, 2025

Scribd is seeking a Senior Growth Analyst to join their business strategy and analytics team. The role involves collaborating with growth, product marketing, and creative teams to establish measurement frameworks, analyze and refine multichannel marketing strategies, and provide actionable insights to stakeholders. The ideal candidate should have 3+ years of experience in growth analytics, expertise in data analysis and visualization tools, and strong communication skills. Scribd offers a competitive salary range, comprehensive benefits, and a flexible work environment.

Critical Reasoning - Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Jan 25, 2025

Chamberlain University, with a 130-year history, is seeking long-term relationships with superior instructors for its PHIL347 Critical Reasoning course. The university, part of Adtalem Global Education, is comprised of the College of Nursing and the College of Health Professions. The ideal candidate should have a Masters degree in Philosophy, Ethics, Law, Rhetoric, or Theological Studies, with 18+ earned graduate credit hours in relevant coursework. Prior teaching experience is preferred. The role involves developing and providing an approved syllabus, using appropriate technological options for online technologies, modeling effective communication strategies, setting clear expectations, and demonstrating consistency and fairness in grading. The expected compensation rate is between $715 and $1950 per earned credit hour.

Product Support Specialist - API

Company: Pinterest

Location: USA

Posted Jan 25, 2025

The PinTech team at Pinterest is seeking a Product Specialist to support advertisers, advocate for new API features, and improve user experience. The role involves troubleshooting technical products, working with SQL and Python, and collaborating with cross-functional teams. The ideal candidate should have experience in online advertising, API integration, and data analysis. The position requires in-office collaboration 12 times a quarter and is not eligible for relocation assistance.

Senior Editor - Reviews, one5c

Company: Fragment Media Group

Location: USA

Posted Jan 25, 2025

one5c, a climate action publication, is seeking a Senior Editor to lead its product reviews program. The role involves managing freelance contributors, optimizing content, and ensuring product recommendations align with performance and sustainability. The ideal candidate should have 7+ years of journalism experience, preferably in gear, science, or environmental journalism, and a strong commitment to combating the climate crisis.

Principal Engineer - Automation & Connectivity

Company: Workiva

Location: USA

Posted Jan 25, 2025

Workiva is seeking a Principal Software Engineer for the Automation and Connectivity Pillar. The role involves leading engineering teams to develop platform capabilities, mentoring talented engineers, and driving technological excellence. The ideal candidate will have strategic technical leadership, system design and architecture skills, collaboration and stakeholder engagement abilities, hands-on technical contribution, mentoring and coaching experience, and a focus on continuous improvement and innovation. Required qualifications include a Bachelor's degree in Computer Science, Software Engineering, or a related field, and 8+ years of software development experience, including 3+ years in a senior or leadership role. The position offers a competitive salary range, a discretionary bonus, restricted stock units, a 401k match, and comprehensive employee benefits.

Director, Product - Developer Tools

Company: Figma

Location: USA

Posted Jan 25, 2025

Figma is seeking an experienced product director to lead the Developer Tools team, focusing on enhancing developer efficiency and code generation. The role involves partnering with product and engineering leadership, growing a diverse team, and driving strategic bets across the product surface. Figma values continuous learning and development, encouraging applicants who are excited to grow and adapt to the role.

Client Experience & Onboarding Specialist

Company: The Motley Fool

Location: USA

Posted Jan 25, 2025

The Motley Fool, a purpose-driven financial information and services firm, is seeking licensed, financially savvy individuals to manage clients' nest eggs and provide personalized advice. The role involves opening new accounts, servicing existing clients, answering questions, maintaining meticulous notes, liaising with custodians, and holding client appointments. The ideal candidate should have a Series 65 or equivalent license, strong listening and problem-solving skills, patience, adaptability, and excellent communication skills. Familiarity with The Motley Fool's investment newsletter services and prior experience in administration, sales, or customer service are plusses. The company offers a flexible remote work environment, generous parental leave, stock investment opportunities, and comprehensive compensation packages.

Demand Gen Account Executive

Company: NimbleRx

Location: USA

Posted Jan 25, 2025

Nimble is a healthtech company aiming to revolutionize healthcare by simplifying access, understanding, and management. They are building the largest and most loved pharmacy business globally, driven by technology and focused on enhancing patient and pharmacist experiences. The company fosters a collaborative culture, tackling challenges head-on and growing rapidly. As a Demand Gen Account Executive, you'll identify potential healthcare organizations, qualify leads, and utilize inbound and outbound strategies to generate meetings for the sales team. Nimble offers a high-growth, mission-driven environment with opportunities for career development, a comprehensive benefits package, and a commitment to diversity, inclusion, and belonging.

Sales Data Analyst

Company: Clipboard Health

Location: USA

Posted Jan 25, 2025

The company is seeking a skilled Sales Data Analyst to join their team. The ideal candidate should have a strong background in data analytics, proficiency in spreadsheet formulas and SQL, and experience with CRM tools like Salesforce. The role involves analyzing sales data, developing advanced Excel spreadsheets, utilizing SQL for data extraction, collaborating with cross-functional teams, generating reports, and conducting ad-hoc analyses. The company values analytical skills, attention to detail, and the ability to work independently and collaboratively in a fast-paced environment.

Director of Growth

Company: Marian

Location: USA

Posted Jan 25, 2025

Marian is a woman-owned, remote-first startup seeking a highly creative, organized, and motivated Director of Growth. The role involves developing and executing a comprehensive marketing strategy, building a high-performing marketing team, conducting market research, and driving growth through various marketing channels. The ideal candidate should have proven experience in a marketing role, preferably in a startup or high-growth environment, and possess strong leadership, communication, and digital marketing skills. The company offers a competitive compensation package, equity options, and a collaborative work environment.

Mathematics Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Jan 25, 2025

Chamberlain University, a 130-year-old institution, offers diverse healthcare programs through its College of Nursing and College of Health Professions. The University emphasizes service excellence and care, known as Chamberlain Care®, to foster a thriving environment for colleagues and students. The job description seeks experienced industry professionals to teach undergraduate and graduate students in various fields, with a focus on MATH105 and MATH225 courses. The ideal candidate should possess a Masters Degree in the subject area, prior teaching experience, and excellent communication and motivational skills.

Senior Customer Success Engineer

Company: Apollo

Location: USA

Posted Jan 25, 2025

Apollo is seeking a Senior Customer Success Engineer to join their Enterprise Solutions team. The role involves building deep relationships with high-revenue, high-potential accounts, guiding them through complex challenges, and celebrating their successes. The ideal candidate should have 7+ years of experience in a technical customer-facing role, a strong understanding of software development and APIs, and proven experience managing high-value accounts. The position is fully remote and open to candidates based in the US or Canada, with work hours aligned to PST or MST time zones. Apollo offers competitive compensation, equity, and benefits, including medical plans and vision benefits.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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