Excellent Customer Service Skills Jobs in USA
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Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.
Senior Software Engineer - Fullstack
Company: AffiniPay
Location: USA
Posted Jan 26, 2025
The company is seeking a Fullstack Senior Software Engineer to modernize their MyCase product, a legal practice management software. The role involves designing and implementing scalable applications, collaborating with product teams, mentoring junior engineers, and driving technology initiatives. The ideal candidate should have a BS in Computer Science or equivalent, 5+ years of experience in large-scale cloud-based solutions, extensive experience with React, Ruby on Rails, and SQL databases. Familiarity with cloud platforms and SaaS applications is preferred.
Enterprise Innovation Business Strategy Analyst
Company: General Motors
Location: USA
Posted Jan 26, 2025
General Motors is hiring a Business Strategy Analyst for the Enterprise Innovation team. The role involves acting as a strategic partner to Product Managers, evaluating new product ideas, developing financial models, conducting market research, and aligning cross-functional teams. The ideal candidate should have a degree in entrepreneurship, finance, strategy, or a related field, with 2+ years of experience in strategy, product commercialization, or finance. Proficiency in design thinking, agile methodologies, and strong communication skills are required. The compensation range is $85,100 - $135,900, with bonus potential based on company performance, job level, and individual performance. Benefits include health and wellbeing programs, retirement savings plan, tuition assistance, and GM vehicle discounts.
Clinical Study Manager
Company: Penumbra
Location: USA
Posted Jan 26, 2025
The Clinical Study Manager is responsible for leading clinical studies for Penumbra, ensuring safety and effectiveness of products. This role involves managing project timelines, budgets, and regulatory documentation. The manager also coordinates with various internal and external stakeholders, including investigational sites, review committees, and cross-functional teams. They are expected to drive process improvements, maintain study trackers, and participate in system user acceptance testing. The role requires a Bachelor's degree in Biological Sciences or related field with 5+ years of experience in clinical trials, excellent communication skills, and proficiency in Microsoft Office, MS Project, EDC Systems, and study management systems.
Director - Revenue Enablement
Company: Red Canary
Location: USA
Posted Jan 26, 2025
Red Canary is seeking a seasoned Director of Revenue Enablement with 8+ years of experience in driving business outcomes through sales enablement and trainings. The role involves leading the vision and strategy for go-to-market enablement programs, providing onboarding training and continuous learning to internal revenue-driving teams, and working closely with sales, marketing, product marketing, and customer success teams. The ideal candidate will have a strong understanding of business and sales processes, be results-focused, analytical, and empathetic, and possess LMS evaluation and implementation experience. The role offers a base salary of $152,600 - $200,000 per year, bonus eligibility, and potential stock options. The application deadline is January 31, 2025.
In-House Clinical Research Associate II (CRA)
Company: Penumbra
Location: USA
Posted Jan 26, 2025
The Clinical Research Associate II IH role involves assisting in the planning, designing, and executing of clinical studies to assess product safety and effectiveness. This position requires working with confidential subjects and company data, and interfaces with various internal and external stakeholders. Key responsibilities include drafting study-specific informed consent templates, assisting with project timelines, preparing operations reports, and driving study start-up, amendment, and closeout activities. The role also involves collaborating with the Clinical Field team, ensuring compliance with regulations, and participating in internal/external audits. Required qualifications include a Bachelor's degree in Biological Sciences or related field with 3+ years of experience in clinical/scientific research, nursing, or equivalent. Preferred qualifications include basic medical terminology knowledge, strong computer skills, and excellent communication and organizational skills.
Analyst Relations Senior Manager
Company: Stripe
Location: USA
Posted Jan 26, 2025
Stripe, a financial infrastructure platform for businesses, is seeking an experienced Analyst Relations Senior Manager. The role involves nurturing relationships with industry analysts, leading research cycles, and designing holistic analyst engagement programs. The ideal candidate should have 5+ years of experience in analyst relations, strong communication skills, and a deep understanding of technology and fintech concepts.
Associate General Counsel - Commercial and Product
Company: Mapbox
Location: USA
Posted Jan 26, 2025
Mapbox, a leading real-time location platform, seeks a senior lawyer with 7+ years of experience, preferably from a top-tier law firm and a technology company. The ideal candidate should have a technical degree, experience in software patent litigation or prosecution, and extensive experience with APIs and SDKs. They will handle complex sales deals, work closely with product and engineering teams, and contribute to improving operational processes. The role requires excellent communication skills, a customer-centric approach, and a sense of humor. Mapbox values continuous learning, collaboration, and practical problem-solving. The salary range is $220,000 - $300,000, plus equity and benefits.
Application Engineer
Company: GuidePoint Security
Location: USA
Posted Jan 26, 2025
The Application Engineer at GuidePoint Security will work on cutting-edge IT and security solutions, demonstrating strong communication skills and ownership of applications. They will design, develop, and maintain internet/intranet applications, automate processes, and integrate disparate systems. The role requires experience with SaaS applications, REST APIs, middleware integration tools, and ticketing systems. A Bachelor's degree in Computer Science or equivalent experience, along with 7+ years of development and integration experience, is required. The position involves approximately 10% out-of-town travel and the ability to work remotely or at regional offices.
Integrations Specialist
Company: QuinStreet
Location: USA
Posted Jan 26, 2025
The job posting is for a customer-focused Integrations Specialist role. The role involves overseeing client onboarding, ensuring seamless integrations, and fostering strong partnerships. Key responsibilities include managing onboarding processes, conducting product demonstrations, customizing client experiences, and maintaining relationships. The role requires technical proficiency, strong analytical skills, and project management abilities. The expected salary range is $65,000 to $75,000 annually, with potential for bonuses and equity. The position also offers standard employee benefits.
Principal Program Manager - Product Partnerships
Company: HubSpot
Location: USA
Posted Jan 26, 2025
HubSpot's Product Partnerships team is seeking a Principal Program Manager to develop strategies for efficient collaboration with app partners, foster internal alignment, and drive customer value through deeper integrations and a better partner experience. The role involves working closely with various teams, including product engineering, developer relations, and marketing, to ensure product app feedback reaches relevant stakeholders and partners are notified of updates. The ideal candidate should have experience in designing and managing SaaS product-technology ISV partner programs, be data-driven, and skilled in stakeholder management.
Revenue Operations Analyst
Company: Veda Data Solutions
Location: USA
Posted Jan 26, 2025
Veda is a healthcare company that uses advanced technology to simplify data management, aiming to improve patient care. The company values collaboration, openness, integrity, grit, and warmth. They offer comprehensive benefits and a flexible PTO policy. Veda is seeking a Revenue Operations Analyst to aid in data-driven decision making, improve efficiency, and support sales operations. The ideal candidate should have 4+ years of experience in Business Operations, Revenue Operations, or Financial analysis, proficiency in Windows, GSuite, and Excel, and experience with Salesforce. Veda is committed to the health, safety, and emotional well-being of its employees, with a remote work policy.
Staff Program Manager, Team Effectiveness - Tech
Company: Airbnb
Location: USA
Posted Jan 26, 2025
Airbnb is seeking an experienced Staff Program Manager to lead their manager development program. The role involves creating innovative learning experiences, collaborating with various teams, and driving organizational excellence. The ideal candidate should have 8+ years of experience in L&D or HR project management, excellent communication skills, and a data-driven approach to evaluating learning experiences. The position is remote-eligible and requires an understanding of technology and engineering organizations.