Excellent Customer Service Skills Jobs in USA

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Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.

Client Finance Manager

Company: Moversshakers

Location: USA

Posted Dec 31, 2024

Movers + Shakers is seeking a Client Finance Manager to oversee client budgets, manage external AR, and support revenue management. The role requires a self-starter with experience in accounting, finance, or related fields. The company offers a competitive salary range of $80,000 - $100,000 and values pay equity. The position involves working in a fast-paced, cross-functional environment and requires proficiency in Excel, PowerPoint, and financial systems like Deltek, Maconomy, and OneStream.

Compensation Program Manager

Company: Oscar

Location: USA

Posted Dec 31, 2024

Oscar Health is hiring a Program Manager for their Compensation team. The role involves maintaining and running compensation programs, ensuring they align with market best practices, and acting as a project manager for the Compensation Team. The ideal candidate should have 4+ years of experience in compensation planning and analysis, project management, advanced Excel, job architecture, and market data analysis. Knowledge of sales compensation plan design principles and health insurance company experience are bonus points. The role is based in New York City, Tempe, or Los Angeles, with remote work options available. The base pay ranges from $102,240 to $149,100 per year, depending on the location. Oscar Health is an Equal Opportunity Employer committed to fostering a diverse and inclusive work environment.

IT Audit Manager

Company: Figma

Location: USA

Posted Dec 31, 2024

This is a full-time role in IT SOX compliance at Figma. The IT Audit Manager will evaluate and support the development of a strong IT SOX compliance program, collaborating with IT finance, GRC, and external auditors. The role involves assessing control effectiveness, identifying gaps, and providing actionable recommendations for improvement. It also offers the opportunity to manage additional IT audit activities and shape a foundational compliance function in a dynamic SaaS environment.

Senior Deal Desk Analyst

Company: Emburse

Location: USA

Posted Dec 31, 2024

The company is seeking a Senior Deal Desk Analyst to join their Deal Operations team. The role involves working closely with the Sales organization, providing high-level service, and managing the Deal Desk queue. The ideal candidate should have a Bachelor's Degree, 3-5 years of experience in Sales Ops, Finance, or Revenue Accounting, and familiarity with Salesforce CPQ, Excel, and Google Sheets. The role requires strong analytical skills, excellent communication skills, and the ability to handle sensitive information.

Inside Sales Specialist - Enterprise Technology Solutions

Company: Neweratech

Location: USA

Posted Dec 31, 2024

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The company offers end-to-end technology solutions at scale, prioritizing a team-oriented culture and continuous training. The Inside Sales Representative (ISR) role supports New Era's Global Digital Transformation efforts by driving lead generation pipeline development and campaigns in collaboration with strategic partners Microsoft and SAP. The ISR is responsible for prospecting, qualifying, and nurturing leads to create opportunities for the Business Development team. The role requires a hunter mindset, spending the majority of time on phone, email, and social media networks to develop meaningful business relationships and uncover opportunities. The ISR will also collaborate with Microsoft and SAP to drive joint campaigns leveraging partner ecosystems to generate mutual growth opportunities.

UX Motion Designer

Company: Eventbrite, Inc.

Location: USA

Posted Dec 31, 2024

This is a short-term contract for a UX Motion Designer to work on digital product motion concepts and production-ready assets. The ideal candidate should have strong Adobe After Effects skills and experience in delivering animations for web and mobile platforms. The role involves collaborating with cross-functional teams, producing motion concepts, and ensuring animations are optimized for performance. The contract is with a creative and innovative team, offering competitive compensation and clear deliverables.

Product Marketing Manager

Company: G-P

Location: USA

Posted Dec 31, 2024

The role involves crafting compelling messaging and strategies for GPs AIpowered products, requiring a deep understanding of the competitive landscape, customer needs, and product features. The responsibilities include customer empathy and persona development, market and competitive understanding, value proposition creation, effective product launches, marketing campaigns, content creation, and metrics optimization. The ideal candidate should have 4+ years of B2B SaaS product marketing experience, strong storytelling skills, and expertise in designing customer-centric marketing strategies.

Corporate Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Dec 31, 2024

Mercy For Animals is seeking a Corporate Relations Specialist to engage with major food companies, producers, and other food industry entities to promote progressive farmed animal welfare policies and increase accountability and public progress reporting for policy commitments. The ideal candidate should have a minimum of one year of professional experience in corporate relations, campaigning, issue advocacy, communications, sales, or a closely related area.

Deputy Compliance Officer

Company: CloudWalk

Location: USA

Posted Dec 31, 2024

The text is about CloudWalk, a fast-growing fintech company seeking a Compliance Officer to ensure regulatory compliance and maintain ethical integrity. The role involves developing and implementing compliance policies, managing regulatory applications, and utilizing AI for compliance process optimization. The company values technology, innovation, and continuous process automation.

Senior Director, National Patient Experience Lead

Company: Scholarrock

Location: USA

Posted Dec 31, 2024

Scholar Rock, a biopharmaceutical company, is dedicated to developing life-changing therapies for serious diseases with high unmet need. They are a global leader in the TGFβ superfamily of cell proteins and have created a pipeline with potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions. The company has shown clinical proof of concept for a muscletargeted treatment in spinal muscular atrophy (SMA). The National Patient Experience Lead role involves overseeing and leading the PatientFamily Care Coordinators and Field Reimbursement teams for a novel treatment option for SMA patients. This second-line leadership role requires a strategic vision to enhance the patient experience and ensure effective collaboration across several internal teams. The role offers a unique opportunity to make a significant impact on the lives of patients living with rare diseases.

Site Reliability Engineer

Company: Startree

Location: USA

Posted Dec 31, 2024

StarTree is a cloud-based software company seeking Site Reliability Engineers with experience in managing highly available production-facing distributed systems. The role involves leveraging monitoring and alerting services, managing and tuning Apache Pinot clusters, and collaborating with other engineers. StarTree, founded by the creators of Apache Pinot, has gained recognition with Series B Funding and being named one of The Information's 50 Most Promising Startups.

Creative Digital Producer

Company: Seer Interactive

Location: USA

Posted Dec 31, 2024

Seer Interactive, a remote-first digital marketing consultancy and Certified BCorp, is seeking a seasoned digital producer with 5+ years of agency experience. The role involves managing multiple high-profile projects, collaborating with various teams, and ensuring timely, budget-conscious delivery. Essential skills include strong time management, leadership, knowledge of diverse digital design assets, and proficiency in project management tools. The ideal candidate will integrate into the team, proactively solve problems, and align deliverables with client objectives. Compensation ranges from $75,000 to $102,000 per year, with benefits including an inclusive environment and equal opportunity employment.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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