Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Head of Variable Annuity Pricing

Company: MassMutual

Location: Washington DC

Posted Oct 23, 2024

The job posting is for a Head of Variable Annuity Pricing at MassMutual, requiring a strong business leader with actuarial expertise to lead a team in developing and pricing variable annuity products. The role involves strategic decision-making, team management, and communication with business partners.

Locums - Pediatric Hospitalist NP opportunity in Yakima, WA

Company: GO Staffing

Location: Yakima, Washington

Posted Oct 24, 2024

A well-respected facility in Yakima, WA is seeking a Pediatric Hospitalist NP for a locum tenens position from January 27, 2025 to May 26, 2025. The role involves inpatient work, including NICU, with approximately 12-20 patients per day. No call duty is required. Competitive hourly rate, travel, and lodging are provided. GO Staffing, a top national recruiting firm, is handling the recruitment.

AI Engineer

Company: Fearless

Location: Washington DC

Posted Oct 24, 2024

The job posting is for an AI Engineer position at Fearless Digital, a company that builds software with a soul. The job involves designing, implementing, and optimizing AI-driven solutions to automate repetitive acquisition processes and leverage AI for predictive modeling. The company offers a range of benefits, including a competitive salary, flexible schedules, and a family-friendly workplace.

Project Manager (Reporting)

Company: Pure Integration

Location: Washington DC

Posted Oct 23, 2024

pureIntegration is a technology consulting firm seeking a Project Manager to oversee monthly and quarterly reporting of internal projects. The role involves gathering and analyzing data, preparing internal reports, and ensuring compliance with state and local reporting requirements.

Senior Project Manager - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Manager for a long-term opportunity in the Washington DC area. The ideal candidate will have 10+ years of experience in construction management and possess specific skills and requirements.

Logistic Coordinator - Inbound

Company: Lawazem

Location: Washington DC

Posted Oct 22, 2024

LAWAZEM is seeking a detail-oriented and proactive Logistic Coordinator for inbound operations in Saudi Arabia. The role involves managing inbound shipments, communicating with suppliers, and ensuring efficient inventory management.

NP needed in Washington DC for Family Practice coverage CPH# JOB-2993715

Company: CompHealth

Location: Washington, Washington, D.C.

Posted Oct 24, 2024

CompHealth is seeking a Board Certified Nurse Practitioner with at least 2 years of experience for a Family Practice position in Washington DC. The role involves working three 12-hour shifts weekly, rotating weekends, and seeing 2.2 patients per hour. The patient population is mostly adults. CompHealth offers complimentary housing and travel, covers licensing and malpractice costs, simplifies the credentialing process, and provides first-day medical insurance and 401(K). The company has been in operation since 1979 and is a leader in healthcare staffing.

Project Executive - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Executive with extensive experience in the AEC industry. The role involves leading teams and multiple projects, and requires strong leadership, communication, and project management skills.

LAN/WAN Engineer

Company: AnaVation LLC

Location: Washington DC

Posted Oct 23, 2024

AnaVation is a US-owned company that provides innovative solutions and an engaging culture to its customers and employees. The company is looking for an experienced Lead LAN/WAN Engineer to provide expert design analysis and operation support to complex networking problems.

Program Manager

Company: Spry Methods, Inc.

Location: Washington DC

Posted Oct 24, 2024

Spry Methods is looking for a Program Manager to join a government program in Chantilly, VA. The job involves performing day-to-day project management tasks, supervising technicians and analysts, and ensuring quality control.

NP needed in Washington for Neonatology Coverage CPH# JOB-2993631

Company: CompHealth

Location: Yakima, Washington

Posted Oct 24, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for a Neonatology position in Yakima, Washington. The role involves clinical hours only, with 12-20 patients per day, primarily newborns and babies. Preferred candidates have pediatric experience and competency in newborn exams and rounding. CompHealth offers supportive staff, complimentary housing and travel, and simplified credentialing and privileging processes. They also provide first-day medical insurance, 401(K), and a personal recruiter for assistance.

Project Manager - Federal Sector

Company: Procon Consulting

Location: Washington DC

Posted Oct 23, 2024

Procon Consulting is seeking a Construction Project Manager for a long-term opportunity in the Washington DC area. The role requires 7+ years of experience in construction management and involves responsibilities such as construction management, quality assurance, project controls, and facilities management.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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