Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Executive Chef 1

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking an experienced Executive Chef 1 at MedStar Washington Hospital Center in Washington, DC. The role involves overseeing all culinary operations, ensuring excellence in front and back of the house operations. The candidate should have culinary management experience in a healthcare environment, strong leadership and communication skills, and a passion for food and innovation. Sodexo offers a comprehensive benefits package, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

ESG Project Coordinator

Company: Meta

Location: Washington, DC

Posted Oct 14, 2024

Meta is seeking an ESG Project Coordinator to oversee logistics around ESG compliance, develop tools and training materials, and track progress. The role involves creating an ESG awareness plan, coordinating trainings, preparing reports, and developing internal/external communications strategies. The ideal candidate should have 3+ years of experience in ESG, sustainability, or a related role, with a strong understanding of ESG trends and best practices. They should also have excellent communication skills and the ability to simplify complex information. Meta is committed to equal employment opportunities and offers competitive compensation and benefits.

Regional Banker/Teller- Brookland

Company: PNC

Location: Washington, DC

Posted Oct 14, 2024

The job posting at PNC is for a full-time Regional Banker/Teller position on the Regional Resource team in Washington, DC. The role involves proactive sales and customer service activities, including teller transactions, selling bank products, and developing referral opportunities. The successful candidate will engage in lobby activities, educate customers on financial transactions, and apply product knowledge to solve customer problems. PNC offers a comprehensive benefits package, including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, and a 401(k) plan. The position requires 1+ years of related experience or product knowledge.

Manager, Product Manager: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: Washington DC

Posted Oct 14, 2024

Capital One is looking for a Product Manager to join their growing team in Capital One Shopping. The role requires a remarkable ability to use data to tell a story, form a hypothesis, and define metrics to identify the success of product initiatives. The company believes their portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand capabilities, talent, and values to succeed as the digital revolution transforms their society and industry.

Catering Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 14, 2024

Sodexo is seeking a Director of Catering for American University Washington College of Law in Washington DC. The role involves managing events, maintaining client relationships, and ensuring high-quality catering services. The ideal candidate should have attention to detail, creative freedom, and extensive experience in high-end catering. Sodexo offers a comprehensive benefits package and opportunities for career growth.

2025 Systems Cost and Schedule Undergraduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking an Undergraduate-level Systems Cost and Schedule Intern.

Data Enablement Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 14, 2024

ZoomInfo is a company that values creativity, innovation, and teamwork, and is looking for a Data professional to join their Data Enablement team. The team is responsible for receiving feedback about ZoomInfo's data and creating materials to help others understand the complex ecosystem. The role involves ensuring customer feedback is captured and conveyed internally, providing support to the GoToMarket team, and performing complex data analysis.

Manager, Product Manager: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: Washington DC

Posted Oct 14, 2024

Capital One is looking for a Product Manager to join their growing team in Capital One Shopping. The role requires a strong ability to use data to tell a story, form a hypothesis, and define metrics to identify the success of product initiatives. The team is responsible for keeping the growth machine of Capital One Shopping revving higher and higher, enabling the company to service existing merchants better and onboard new merchants faster.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Oct 14, 2024

DaVita is seeking a Registered Nurse for a position in Washington, DC. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease in a hospital setting. No dialysis experience is required, and training may take place in a facility or training center. The nurse will work in a positive team environment, overseeing a group of patients and delivering specialty nephrology care through various therapies. The position offers comprehensive benefits and a competitive salary range of $45.00 - $62.00 / hour.

Senior Cybersecurity Engineer - Cloud Field Engineering

Company: Merrill

Location: Washington, DC

Posted Oct 14, 2024

Bank of America is seeking a Senior Cybersecurity Engineer to join their Global Information Security team. The role involves integrating security controls as code within cloud platforms, conducting threat modeling and risk assessments, and ensuring compliance with internal control requirements and regulatory obligations. The ideal candidate should have significant experience in cybersecurity, deep knowledge of cloud platforms, proficiency in programming and scripting languages, and familiarity with security frameworks and standards. The position offers a competitive salary range of USD 147,700.00 - 190,000.00 per year and is eligible for discretionary incentives and benefits.

Multifamily LIHTC Advisor (Flex)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 14, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Flex) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role offers flexibility and the opportunity to grow career in an inclusive team. Qualifications include 6 years of related experience in relationship management, risk assessment, and operational excellence. A Bachelor's degree in Finance, Economics, Accounting, or related field is preferred. Fannie Mae is an Equal Opportunity Employer.

2025 Systems Cost and Schedule Engineer Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 14, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is seeking a Graduate-level Systems Cost and Schedule Engineer Intern.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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