Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Pharmacy Intern Grad

Company: Walgreens

Location: Fort Washington, PA

Posted Oct 08, 2024

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience. Key responsibilities include engaging customers, resolving issues, and promoting healthcare services. The role also involves maintaining pharmacy operations, ensuring compliance with regulations, and supporting financial and inventory management. The pharmacist is expected to build relationships with the local medical community, participate in outreach activities, and assist in staff hiring and training.

Jewelry Sales Consultant (Part Time)

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 08, 2024

Brilliant Earth is seeking a part-time Jewelry Consultant for their Washington, D.C. showroom. The role involves guiding customers through the purchasing process, managing sales leads, and creating personalized experiences. The ideal candidate should have a passion for customer service, a drive to exceed sales targets, strong communication skills, and a collaborative mindset. Brilliant Earth offers competitive compensation, benefits, and opportunities for growth. The hiring process includes a phone call, an online exercise, and a video interview.

Customer Experience Coordinator, STP: 2023-3035

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 08, 2024

The Customer Experience Coordinator (CX Coordinator) role at Headfirst Companies involves serving as a customer experience ambassador, managing customer accounts, and ensuring high-quality service through phone, email, and in-person interactions. The role requires strong communication skills, problem-solving abilities, and the capacity to work in various environments. The CX Coordinator will also represent the Headfirst brand, handle daily schedules, and participate in camp activities. The ideal candidate should have at least two years of educational experience, preferably in communications, business, or hospitality, and relevant customer service experience. The role involves working with small children, handling outdoor tasks, and lifting up to 30 pounds occasionally.

Developmental Engineer

Company: Lee Company

Location: Washington, UT

Posted Oct 08, 2024

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are responsible for planning and implementing projects, essential for successful operations worldwide. The text also outlines the requirements to join the Air Force, including a Bachelor's degree in engineering, completion of specific courses, and age restrictions. Meeting these requirements is necessary to contribute to the Air Force's missions and ensure technology reliability.

Knowledge Manager (KM) (Project Management Analyst 3)- 4588

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 08, 2024

HII-TSD is seeking a Knowledge Manager to provide strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The role involves creating high-value actionable intelligence and warning products, providing intelligence visualization, dissemination, and business analytic services, and aligning processes and technology to enable information sharing. The ideal candidate should have 5 years of relevant experience with a Bachelor's degree, or less with a higher degree, and demonstrate ability to collaborate, develop concise products, and lead teams in researching multifaceted problems. A TS/SCI Clearance with CI/Poly is required.

Military Forces Analyst (Intelligence Analyst 2)- 4553

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 08, 2024

Huntington Ingalls Industries is seeking a Military Forces Analyst to support the Defense Intelligence Agency at Bolling AFB, Washington, DC. The role involves providing strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The analyst will also provide intelligence visualization, dissemination, and business analytic services. Minimum qualifications include 2 years of relevant experience with a Bachelor's degree or 6 years of experience with a High School Diploma. A TS/SCI Clearance with CI/Poly is required. The company offers competitive benefits and is committed to equal opportunity employment.

2025 Investment Banking Associate Program - Early Careers

Company: Wells Fargo

Location: Washington, DC

Posted Oct 08, 2024

Wells Fargo is recruiting for the 2025 CIB Associate Program in Investment Banking. The program offers an eight-week comprehensive training in Charlotte, covering financial accounting, credit analysis, products, structuring, corporate valuation, and financial modeling. Associates will receive on-the-job coaching, mentoring, and feedback. They will participate in analyzing companies and client investments, make recommendations, and identify process improvements. Ideal candidates have 3+ years of professional experience, strong analytical skills, and the ability to work under pressure. Required qualifications include 2+ years of Investment Banking Program experience. Desired qualifications include a Masters of Business Administration (MBA) and advanced Microsoft Office skills. The role is available in Charlotte, New York, Houston, Chicago, and Washington, D.C., with a pay range of $175,000 yearly.

Kids Online Teacher

Company: EF Education First

Location: Washington, DC

Posted Oct 08, 2024

EF Teach Online is offering a part-time, home-based job opportunity for English teachers to teach children aged 5-14 in China. Teachers will use prepared lesson materials via the EF Teach Online platform and can set their own schedule. The job offers competitive pay, with the potential to earn up to $20 per hour. Key requirements include being a fully fluent English speaker, having a bachelor's degree, a 40-hour TEFL certification, and access to a headset, computer, and stable internet. The role involves delivering 25-minute one-to-one online lessons, providing feedback to parents, and communicating lesson availability. The position is part of EF's blended learning model, where students attend group classes at English centers in China and have the option for a weekly one-to-one online session.

Senior CAT Automation Developer (Engineer Software Quality 4) - 3845

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 08, 2024

HII is seeking a Senior Test Automation Developer for the USPS Postal Service Headquarters in Washington, DC. The role involves designing and developing test automation scripts, working with business analysts, and maintaining production systems. The ideal candidate should have advanced knowledge of automation test tools, proficiency in VBScript, and experience in an Agile Software Development environment. Familiarity with VersionOne, version control software, and mailing industry data exchange standards is preferred.

Regional Vice President, Large Enterprise Sales

Company: Grand Rounds Health

Location: Washington, DC

Posted Oct 08, 2024

Included Health is a tech-driven healthcare company that aims to improve healthcare standards globally. Established in 2011, the company serves over 140 top employers, including Walmart and Costco, as a free employee benefit. With a team of 800+, Included Health connects nearly 6 million members to top-rated doctors and data-driven insights. The company's Enterprise Sales Directors sell the Included Health suite of products to enterprise customers (5,000-20,000 employee population) to provide world-class healthcare experiences for employees and their families. The role involves identifying, pursuing, and closing business with self-funded employers, working with senior Compensation & Benefits leadership, and expanding the company's customer base.

Cloud Consultant and Program Manager

Company: Smartronix

Location: Washington, DC

Posted Oct 08, 2024

Smartronix, LLC., is a leading IT solutions provider specializing in Cloud Computing, Cyber Security, Health IT, Network Operations, and Mission-Focused Engineering. They are a Premier Amazon Web Services Consulting Partner, Microsoft Gold Partner, and Google Cloud Platform Premier Partner. Smartronix serves Fortune 1000 Financial, Healthcare, and government agencies worldwide. They value their employees, encouraging them to think big, collaborate, and contribute to the company's strategic vision. Smartronix is seeking an experienced Program Manager to join their expanding Cloud Services team. The ideal candidate will possess strong leadership, consulting, and relationship management skills, a business development mindset, and excellent communication skills. They should have a proven track record of driving major IT projects and managing multiple priorities simultaneously.

Assistant Community Manager, Park Kennedy

Company: KETTLER

Location: Washington, DC

Posted Oct 08, 2024

KETTLER is currently hiring for an Assistant Community Manager position at Park Kennedy, a luxury apartment community in Washington, DC. The role involves managing property operations, coordinating maintenance, ensuring a quality living environment, and contributing to team goals and resident satisfaction. The ideal candidate should have 2+ years of property management experience, computer proficiency, and a proven track record in leasing. Knowledge of Landlord Tenant Laws and Property Management software is required. Experience in the luxury segment is preferred.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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