Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Oct 08, 2024

The position is in the Bureau of International Security and Nonproliferation, Office of the Nonproliferation and Disarmament Fund (ISN/NDF). The mission is to halt the proliferation of weapons of mass destruction and advanced conventional weapon systems, with a focus on denying such weapons to terrorists. The role involves coordinating U.S. policy-making decisions, recommending changes, representing the Bureau in international security and nonproliferation policy planning, leading multilateral negotiations, and providing leadership in project management execution. The job requires U.S. citizenship, a Top Secret security clearance, and specialized experience in international security and nonproliferation policy issues, policy analysis, and multilateral negotiations.

Space Vehicle Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Account Executive

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 08, 2024

Copper River Information Technology is looking for an exceptional Account Executive to join their team. The role involves utilizing top-notch communication skills to lead, educate, and inspire both internally and with clients, building strong relationships with key vendors and customers, and driving sales within the networking, security, and professional services domains.

Hair Stylist - NoMa

Company: Great Clips

Location: Washington, DC

Posted Oct 08, 2024

Great Clips, the world's largest salon brand, is seeking new stylists for their salon in the trendy Noma district of Washington DC. The salon offers a steady flow of customers, guaranteed hourly wages, flexible scheduling, and opportunities for career advancement. Benefits include a 401(k) plan and a supportive work environment. Cosmetology or Barber License is required.

Mid-Level DevOps Engineer

Company: IBM

Location: Washington, DC

Posted Oct 08, 2024

As a mid-level DevOps Engineer, you will join an Agile program responsible for the development, maintenance, security, and operational support of new and existing applications for a federal customer. You will deliver and support CI/CD automation and cloud infrastructure services. With at least 7 years of relevant experience, you should be proficient in Java, Javascript, Ruby, Python, and CI/CD tools such as Gradle, Docker, GitHub, Nexus, Jenkins, JUnit, SonarQube, Selenium, and Cucumber. Experience with cloud engineering, shell scripting, networking, storage, and release management is required. You should be comfortable working with cross-functional teams and customers, and have a passion for high-quality, reliable, and maintainable code.

Cook - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Oct 08, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

508 Compliance SME

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 08, 2024

Copper River Cyber Solutions is seeking a 508 Compliance Subject Matter Expert to join their team in support of a new contract at the Department of Health and Human Services Administration. The position will involve testing programs, processes, and systems to ensure accessibility and Section 508 compliance, as well as providing technical assistance and remediation guidance to team members.

Associate Personal Banker

Company: Wells Fargo

Location: Washington, DC

Posted Oct 08, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer experience, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. The position offers a competitive salary, robust benefits, and opportunities for career advancement.

2025 RF Spectrum Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is hiring an RF Spectrum Engineer for the Communication Architectures Department CAD in the Communication Technologies and Engineering Division CTED. The job involves analyzing and proposing next-generation communication architectures, performing radio frequency interference analysis, and providing analysis and evaluations of national and international spectrum policy activities.

DevOps Engineer

Company: Sunwater Capital

Location: Washington DC

Posted Oct 08, 2024

Reframe Data Services is seeking a DevOps Engineer to develop technology platforms for politics, scientific knowledge creation, and healthcare. The role requires experience with infrastructure as code, configuration management, containers, and cloud technologies.

Statistician/Reliability Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and offer a competitive compensation package.

Associate Scientist, Downstream Process Development

Company: NOVAVAX INC

Location: Washington DC

Posted Oct 08, 2024

Novavax is a biotechnology company committed to helping address serious infectious diseases globally through the discovery, development, and delivery of innovative vaccines. The company is looking for skilled and driven individuals to join their team and contribute to their mission.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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