Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

RN Specialty Care Clinic Float Per Diem Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 07, 2024

The job involves providing nursing care to patients on an on-call basis, adhering to specific standards and policies. The Registered Nurse is a key member of the healthcare team, responsible for patient assessment, care planning, and implementation. They collaborate with other healthcare team members, communicate effectively with patients and families, and participate in educational programs. The role requires a high level of professionalism, adherence to safety and infection control standards, and continuous learning. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case-management experience, and a Bachelor of Science in Nursing.

Nurse Practitioner – Oncology

Company: Valley Medical Center

Location: Renton, Washington

Posted Oct 07, 2024

Valley Medical Center in Renton, WA is recruiting a full-time Nurse Practitioner – Oncology for weekend coverage in their Infusion Center. The position offers patient-centered, team-based care with a diverse patient population. The ideal candidate should have at least one year of oncology experience and be able to obtain a medical professional license and DEA with full prescriptive authority in WA and DE. The compensation is $150,000 - $165,000 with comprehensive benefits. Valley Medical Center is a distinguished healthcare provider with numerous recognitions and awards.

Analyst

Company: HR&A Advisors

Location: Washington DC

Posted Oct 07, 2024

HRampA Advisors Inc is an employee-owned company that advises public, private, nonprofit, and philanthropic clients on how to increase opportunity and advance quality of life in cities. They have offices in several locations and are seeking a full-time Analyst to join their Housing Affordability Practice.

Manager, Sports & Experiential Marketing

Company: Gucci

Location: Washington DC

Posted Oct 07, 2024

GEICO is seeking an innovative Manager Experiential amp Sports Marketing to join their Integrated Marketing amp Media team. The ideal candidate will have a strong track record in building and transforming a brands gotomarket sports strategy in a matrixed environment that operates at a rapid pace.

Staff Nurse - Pediatrics (40 hours Capitol Hill)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 07, 2024

The job involves providing nursing care to patients, adhering to specific standards and policies. The Registered Nurse is a key member of the healthcare team, responsible for patient assessment, care planning, and implementation. They collaborate with other healthcare professionals, communicate effectively with patients and families, and participate in educational programs. The role requires a high level of professionalism, adherence to safety and infection control standards, and continuous learning. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case management experience, and a Bachelor of Science in Nursing.

Lead Software Engineer

Company: AnaVation LLC

Location: Washington DC

Posted Oct 07, 2024

AnaVation is a US-owned company that delivers groundbreaking research and software engineering to the US Federal Intelligence Community. They are looking for a Lead Software Engineer to join their team and contribute to the development of innovative solutions.

Threat Intelligence Analyst

Company: IBM

Location: US Washington

Posted Oct 07, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients to improve their hybrid cloud and AI journey, and requires expertise in threat intelligence, security monitoring, and incident response.

SOC Manager

Company: IBM

Location: US Washington

Posted Oct 07, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves leading a 24/7/365 SOC, mentoring team members, and ensuring compliance with SLAs. The required expertise includes a bachelor's degree, CISSP certification, and experience in information security.

Social Media Producer/Editor

Company: Octagon

Location: Washington DC

Posted Oct 07, 2024

The job posting is for a Social Media ProducerEditor position at Octagon, a global sports entertainment and experiential marketing company. The role involves creating social content for publication across various client channels, working with cross-functional teams, and staying up-to-date with trending topics and social media landscape.

Enterprise Execution - TRAIL Rising Leaders Program

Company: NewRez

Location: Washington DC

Posted Oct 07, 2024

The text describes a leadership development program for recent college graduates, highlighting its benefits, duties, and requirements. The program aims to strengthen the company's future leadership by building skills in process improvement, presentation, and leadership.

Senior Automation Engineer

Company: Pivot Path Solutions

Location: Washington DC

Posted Oct 07, 2024

Pivot Path Solutions is seeking a Senior Automation Engineer to lead and manage daily backoffice automation activities. The company offers a comprehensive benefits package and strives to attract and retain the best people in the industry.

Senior Android Software Engineer

Company: AnaVation LLC

Location: Washington DC

Posted Oct 07, 2024

AnaVation is a US-owned company that delivers groundbreaking research and software engineering to the US Federal Intelligence Community. They are looking for a Senior Software Engineer Android Lead to join their team.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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