Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

IT Enterprise Applications Architect - Salesforce

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

This job posting seeks an IT Enterprise Applications Architect with expertise in Salesforce, NetSuite, and cloud technologies. The role involves designing secure solutions, streamlining business processes, and collaborating with teams to align technology initiatives with enterprise strategy. Requirements include 10+ years of experience in sales/financial platforms and strong communication skills.

HR Operations Specialist

Company: Innovecs

Location: Ukraine

Posted Dec 13, 2025

The job posting highlights an HR Operations Specialist role with opportunities to work at a global tech company offering flexible hours, competitive compensation, comprehensive benefits, and a collaborative work culture. The company emphasizes innovation, employee growth, and recognition in industry rankings.

Energy Consultant (Energy Market Specialist)

Company: Kraken

Location: Denmark

Posted Dec 13, 2025

Kraken is seeking a Senior Energy Consultant to drive sustainable energy solutions in Denmark, focusing on innovation, efficiency, and green technology. The role involves energy audits, strategy development, and collaboration to advance renewable energy systems while aligning with global sustainability goals.

Analyst - Strategic Finance and Analytics, Technology

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job description outlines a role within Airbnb's Finance organization, focusing on financial analysis, cost management, and cross-functional collaboration. It highlights responsibilities such as budget planning, vendor cost analysis, and supporting strategic decision-making while emphasizing the company's commitment to inclusion and diversity.

Account Executive - Product Sales (BaaS)

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a skilled Account Executive BaaS to drive growth of their financial platform, focusing on customer relationships and product expertise. The role involves collaboration across teams and requires 7+ years of experience in tech or payments.

Marketing Operations Production Specialist

Company: Anaplan

Location: India

Posted Dec 13, 2025

This job posting seeks a tenacious individual for a fully remote Marketing Operations Campaigns role. Responsibilities include executing marketing campaigns, maintaining Marketo operations, and collaborating with crossfunctional teams. Qualifications require 3+ years of Marketo experience and proficiency in marketing technologies. The position emphasizes teamwork, problem-solving, and adaptability in a dynamic environment.

Community Program Manager

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job description outlines a Community Program Manager role with responsibilities including leading community projects, developing support resources, and collaborating with teams. Qualifications require experience in community management, project management skills, and proficiency with tools like Looker and GA4. The position offers a competitive salary range of $70,000-$105,000 and benefits including equity participation and overtime pay.

Data Migration Specialist

Company: Buildout

Location: USA

Posted Dec 13, 2025

Buildout is a CRE software company that empowers brokers and investors through techenabled solutions. The job posting highlights a Data Migration Specialist role with responsibilities including data cleanup, customer collaboration, and ensuring successful implementations. The position offers competitive compensation, remote flexibility, and comprehensive benefits, emphasizing a supportive and innovative work environment.

Energy Market Analyst (Senior)

Company: Equilibrium Energy

Location: USA

Posted Dec 13, 2025

This job description outlines a Senior Energy Market Analyst role requiring expertise in power systems, real-time market monitoring, and pricing analysis. The position emphasizes cross-functional collaboration, data interpretation, and forecasting while specifying technical qualifications and preferred skills.

Financial Crimes Investigations Lead

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Financial Crimes Investigations Lead to manage global compliance efforts, requiring expertise in AML regulations and team leadership. The role involves leading investigations, conducting risk assessments, and collaborating with financial partners while adhering to complex regulatory frameworks.

Senior Lead - Programs and Partnerships

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This text describes Airbnborg's mission to provide temporary housing during crises through global partnerships and programs. It outlines the role of a Senior Lead Programs & Partnerships position, emphasizing strategic leadership, team building, and cross-functional collaboration to scale impact. The organization also highlights its commitment to inclusion and disability accessibility in the hiring process.

Sales Strategy & Operations Analyst - Platform Sales

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Sales Strategy and Operations Data Analyst to drive growth and operational efficiency, emphasizing analytical skills and collaboration with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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