Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Senior Fullstack Engineer

Company: FAIRTIQ AG

Location: Europe

Posted Dec 13, 2025

FAIRTIQ is seeking a Software Engineer to develop a scalable web service for their growing user base. The role involves building a microservices-based backend, creating a delightful user experience, and collaborating with cross-functional teams. The company emphasizes innovation, remote work flexibility, and professional growth in a dynamic international environment.

Healthcare Recruiter

Company: SmartScale360

Location: Philippines

Posted Dec 13, 2025

This job posting seeks a Healthcare Recruiter to source, select, and onboard caregivers, emphasizing a seamless candidate experience, collaboration with hiring teams, and compliance with regulations. It highlights remote work opportunities in the Philippines with a competitive salary and career growth potential.

Cust Svc Support Rep-Client

Company: labcorp

Location: USA

Posted Dec 13, 2025

Labcorp is seeking a Client Customer Service Support Representative with experience in call centers and healthcare to join their team. The role involves managing calls, resolving claims, and ensuring customer satisfaction. Benefits include remote work, comprehensive insurance, and competitive pay. Applicants will receive consideration without regard to protected characteristics.

Backend Engineer

Company: Docplanner

Location: Italy,Spain

Posted Dec 13, 2025

Tuotempo promotes a innovative healthcare platform with remote work flexibility, emphasizing streamlined operations, frictionless patient experiences, and comprehensive employee benefits. The job description highlights backend engineering opportunities with AI integration and career growth prospects.

Director Respiratory Regulatory CMC

Company: Viatris

Location: UK

Posted Dec 13, 2025

Viatris emphasizes its mission to improve global healthcare through innovative solutions, sustainability, and inclusive workplaces. The job posting highlights opportunities to make an impact in respiratory regulatory roles while aligning with the company's commitment to diversity, equity, and corporate responsibility.

Senior Cloud Network Engineer

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting seeks a Senior Cloud Network Engineer to design and manage multicloud networks for First Advantage, emphasizing strategic planning, operational management, and collaboration with global teams. The role requires expertise in AWS, networking protocols, and certifications, with a competitive salary range of $120,000-$150,000. The company highlights its commitment to diversity, innovation, and employee growth.

Senior Security Engineer - Incident Response

Company: Canva

Location: UK

Posted Dec 13, 2025

The role involves leading security incident response and working in a flexible, supportive environment. Canva offers equity, parental leave, and a collaborative culture with opportunities for growth and innovation.

Marketing Automation and Platform Lead

Company: Gametime United

Location: USA

Posted Dec 13, 2025

This job description outlines a role focused on marketing automation and machine learning at Gametime, emphasizing cross-functional collaboration, ML model development, and strategic leadership. It details responsibilities, competencies, and requirements for the position, along with company benefits.

Senior DevOps Engineer

Company: LI.FI

Location: EMEA

Posted Dec 13, 2025

LIFI is simplifying multichain DeFi for traditional institutions with a unified API, seeking a senior DevOps engineer to enhance infrastructure. The company emphasizes a passionate team, user-centric design, and a collaborative culture with benefits like remote work and equity. Job requirements include Kubernetes expertise, CI/CD pipelines, and blockchain knowledge.

Housing Senior Support Consultant

Company: NECSWS

Location: UK

Posted Dec 13, 2025

This job offers remote/hybrid roles with growth opportunities, comprehensive benefits, and a chance to impact communities through technology. The position emphasizes problem-solving, technical expertise, and collaboration while highlighting NEC's mission to support public services.

Staff Software Engineer

Company: Magnet Forensics

Location: USA

Posted Dec 13, 2025

Magnet Forensics, a global leader in digital forensics, seeks a Staff Software Engineer to innovate and scale their cloud-native data processing systems. The role offers competitive compensation, mentorship, and opportunities to impact digital investigations worldwide.

Technical Architect

Company: NECSWS

Location: UK

Posted Dec 13, 2025

NEC Software Solutions offers a Technical Architect role with competitive benefits, emphasizing innovation and impact on public services. The position involves collaborative work with teams, technical design, and project management, while highlighting career growth and a supportive work environment.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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