Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Senior Account Executive

Company: Typeform

Location: USA

Posted Dec 13, 2025

Typeform is seeking a Senior Account Executive to drive outbound sales growth in a scaling company. The role involves building relationships, executing outbound strategies, and contributing to enterprise growth with competitive compensation and transparent pay structures.

Senior Supply Chain Strategist

Company: Red Cell Partners

Location: USA

Posted Dec 13, 2025

Vantive Technology seeks a supply chain expert to join their preseed startup, focusing on scenario planning and predictive modeling for supply chains. The role involves client engagement, cross-functional collaboration, and offers potential full-time conversion.

G&A Recruiter

Company: GitLab

Location: USA

Posted Dec 13, 2025

This job description outlines a GampA Recruiter role at GitLab, emphasizing strategic hiring, global team collaboration, and managing recruitment processes. The position requires experience in tech environments, global hiring expertise, and adaptability to organizational changes. It highlights a fully remote work setup with asynchronous collaboration and structured processes.

Customer Success Manager II - SLED

Company: ExtraHop

Location: USA

Posted Dec 13, 2025

This job description highlights opportunities to make a significant impact in a growing company, deliver innovative solutions, and work with supportive teams and valued customers. It emphasizes collaboration, customer success, and professional growth while outlining key responsibilities and qualifications for the role.

Principal Compensation Partner

Company: PagerDuty

Location: USA

Posted Dec 13, 2025

This job posting seeks a Principal Compensation Partner to design and implement global compensation programs, collaborate with leadership, and ensure market competitiveness. It outlines qualifications, responsibilities, and salary ranges for the role.

Senior Software Engineer - Quora, Ads

Company: Quora

Location: USA

Posted Dec 13, 2025

Quora seeks an engineer to join their Ads team, focusing on data-driven ad platforms. The role involves building scalable systems for advertisers, with benefits like remote work and competitive salaries. The company emphasizes diversity, innovation, and global impact through its mission to grow collective intelligence.

Senior Data Analyst (GTM)

Company: Typeform

Location: UK

Posted Dec 13, 2025

This job posting highlights a Senior Data Analyst role focused on transforming Paid Media data into operational impact, with strategic goals like reducing LTVCAC ratio and optimizing CAC efficiency. The position requires expertise in analytics, AB testing, and data-driven decision-making, emphasizing high-visibility work with direct influence on strategic targets.

Sr. Manager - Sales Operations

Company: Databricks

Location: USA

Posted Dec 13, 2025

This job description highlights a leadership role in transforming sales operations with global impact, requiring experience in automation and managing distributed teams. It emphasizes growth opportunities and strategic influence across multiple functions.

Voice of Customer - Product Program Manager

Company: Grafana Labs

Location: Sweden

Posted Dec 13, 2025

This job posting describes a fully remote Voice of Customer Product Program Manager role in Sweden, emphasizing collaboration with cross-functional teams, customer feedback analysis, and career growth opportunities in RampD or Product roles. It outlines responsibilities, required skills, and compensation details, presenting a professional opportunity with clear expectations.

Senior Channel Account Manager (Technology Alliances)

Company: Cobalt

Location: USA

Posted Dec 13, 2025

Cobalt, a cybersecurity company, seeks a Senior Channel Account Manager to expand partnerships and drive revenue. The role involves managing tech alliances, developing strategies, and offering competitive compensation, benefits, and growth opportunities.

Senior Competitive Intelligence Analyst - Value Selling

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job posting seeks a senior competitive analyst for HubSpot's growing organization, emphasizing cross-functional collaboration, competitive strategy development, and impactful analysis. The role includes responsibilities like market opportunity identification, AI strategy analysis, and content creation for sales enablement. Compensation ranges from $144,000 to $216,000 with equity options, benefits, and a focus on transparent, fair practices.

Principal - Automation Engineer

Company: Kraken

Location: USA

Posted Dec 13, 2025

Kraken promotes crypto adoption with a mission-driven team, offering automation roles and emphasizing global inclusion and security. The company highlights its worldclass expertise, diverse culture, and commitment to financial freedom through innovative products and operational excellence.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages