Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Platform Product Analyst (PLG & Mixpanel Expert)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

This text promotes Gcore's role as a global infrastructure provider seeking a Platform Product Analyst. It highlights opportunities to work on AI-driven solutions, cross-functional collaboration, and career growth with competitive benefits.

Full Stack Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

IBM CIC offers a supportive work environment with opportunities for career growth, extensive training, flexible working arrangements, and a culture of innovation. The role emphasizes technical expertise in cloud development and collaboration with clients to drive impactful solutions.

Content Manager

Company: Netwrix

Location: Remote

Posted Dec 12, 2025

This job posting seeks a Content Manager with skills in content production, SEO, and collaboration tools. The role emphasizes editorial workflows, AI integration, and cross-departmental coordination. The company highlights values like customer focus, transparency, and innovation, along with benefits like health insurance, career growth opportunities, and a collaborative work environment.

Full Stack Software Engineer

Company: CompassX Group

Location: Remote - CST Timezone

Posted Dec 12, 2025

CompassX promotes itself as a innovative and growth-oriented company, offering a Senior FullStack Software Engineer role with opportunities for technical leadership and career development. The job description highlights scalable projects, collaboration with cross-functional teams, and recognition as a top workplace.

Director - Sales Strategy

Company: Zendesk

Location: Remote

Posted Dec 12, 2025

This job description outlines a Director Sales Strategy role at Zendesk, emphasizing global revenue growth, team leadership, and cross-functional collaboration. It highlights the company's focus on customer relationships, flexible work arrangements, and inclusive workplace culture with a competitive salary range.

Customer Success Services Project Manager

Company: Blackbaud

Location: USA

Posted Dec 12, 2025

This job posting outlines a Project Manager role at Blackbaud with responsibilities including managing professional services projects, ensuring customer satisfaction, and collaborating with cross-functional teams. The position requires 13 years of experience, strong communication skills, and proficiency with project management tools. Benefits include remote work flexibility, competitive compensation, and comprehensive insurance coverage.

Clinical Network Recruiter I (Entry level)

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 12, 2025

This job posting describes a remote Clinical Network Recruiter position requiring outbound sales calls, remote work setup, and specific qualifications. It outlines responsibilities, qualifications, core competencies, and physical requirements for the role.

Senior RevOps Analyst (AI-Native)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

Gcore offers innovative infrastructure solutions for AI and cloud services, with global reach and career opportunities. The role emphasizes data analysis, automation, and AI integration, supported by competitive benefits and a collaborative environment.

Software Engineer Rust Shopify

Company: ParcelHero

Location: Philippines

Posted Dec 12, 2025

ParcelHero promotes itself as a innovative, fast-paced remote-first company offering career growth opportunities and cutting-edge solutions. The text highlights their global expansion, technology-driven approach, and technical job requirements for a senior engineering role with competitive compensation.

Privacy Assurance Program Analyst

Company: TrustArc

Location: United States

Posted Dec 12, 2025

This job posting outlines a Privacy Assurance Program Analyst role with responsibilities involving regulatory research, program development, and compliance documentation. It highlights benefits like remote work, competitive compensation, and a commitment to diversity, while emphasizing required skills in privacy regulations and analytical capabilities.

Frontend Engineer Editor Team

Company: ThriveCart

Location: Remote

Posted Dec 12, 2025

ThriveCart is a leading no-code sales platform for digital creators, offering tools to boost revenue and scale businesses. They seek a tech-savvy developer with cloud experience and entrepreneurial spirit for a collaborative role.

Senior Backend Engineer

Company: Goodnotes

Location: Europe & Asia

Posted Dec 12, 2025

Goodnotes seeks innovative collaborators to advance AI-human collaboration through transformative digital notetaking. The role emphasizes ownership, user-centricity, and cross-functional teamwork across global teams, with opportunities to shape APIs for millions of users.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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