Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

NetSuite System Analyst

Company: Cologix

Location: Denver, CO

Posted Dec 10, 2025

Cologix, a leading data center company based in Denver, offers competitive benefits and emphasizes exceptional customer service and ESG initiatives. The job posting highlights a NetSuite System Analyst role with opportunities for collaboration, process improvement, and career growth in a supportive environment.

Staff Backend Software Engineer - Databases - Loki Ingest

Company: Grafana Labs

Location: Remote

Posted Dec 10, 2025

This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating in a global, diverse team. It emphasizes remote-first work, customer focus, and career growth while requiring technical expertise in Go, Kubernetes, and distributed systems.

Staff Backend Software Engineer - Databases - Loki Ingest

Company: Grafana Labs

Location: Remote

Posted Dec 10, 2025

This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating on distributed systems. The role emphasizes remote-first teamwork, career growth, and compensation ranging from £100,000 to £121,000.

Full Stack TypeScript Engineer

Company: Glama

Location: Remote

Posted Dec 10, 2025

Glama develops and maintains the Model Context Protocol (MCP) ecosystem, offering tools for developers and hosting services. The job posting seeks a full-time engineer to scale infrastructure, design systems, and engage with communities, with a remote role requiring periodic in-person meetings.

Account Executive - Corporate

Company: HubSpot

Location: Remote

Posted Dec 10, 2025

HubSpot is evolving into a platform to support customer teams, emphasizing growth and integration. They're hiring for Corporate Account Executives with competitive benefits and remote flexibility.

Associate Underwriter

Company: Ck Specialty Insurance Associates, Inc

Location: Remote

Posted Dec 10, 2025

CK Specialty Insurance Associates promotes growth, innovation, and career opportunities. The Associate Underwriter role offers training, benefits, and a dynamic work environment with potential for advancement.

Consultor SAP FI CLM (Cash & Liquidity Management)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description outlines a role focused on SAP HANA financial solutions, requiring expertise in configuration, financial processes, and collaboration with stakeholders. It highlights responsibilities like implementing systems, analyzing requirements, and ensuring project success within IBM's delivery centers.

Payment Operations Associate

Company: HitPay

Location: Remote

Posted Dec 10, 2025

This job posting describes a 1-year contract role for a Payment Operations Associate at HitPay, a payments infrastructure platform in APAC. Responsibilities include payment method onboarding, client coordination, transaction reconciliation, issue resolution, and process improvement. Qualifications require a finance/business degree or relevant experience, attention to detail, and strong communication skills. The role offers exposure to payments operations, growth opportunities, and a collaborative work environment.

Senior Brand Designer

Company: garden3d

Location: Remote

Posted Dec 10, 2025

garden3d is hiring senior brand designers with expertise in branding and web activation. They emphasize transparency, ethical practices, and a collaborative culture, offering competitive rates and long-term projects.

Implementation Specialist Health tech

Company: Adoreal

Location: Remote

Posted Dec 10, 2025

Adoreal seeks a tech-savvy Implementation Specialist with healthcare experience to manage clinic onboarding, data migration, and training. The role offers remote work, comprehensive benefits, and a collaborative culture focused on innovation and growth. The company emphasizes equity, flexibility, and a people-first approach while complying with legal standards.

Production Support Engineer

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 11, 2025

The role involves supporting ADMS Data Pipelines on AWS, monitoring incidents, collaborating with teams, and requiring skills in problem-solving and cloud environments.

Call Center Representative

Company: Lap of Love

Location: Remote

Posted Dec 10, 2025

This job posting seeks a Call Center Representative for Lap of Love, emphasizing compassionate end-of-life care for pets and their families. The role involves customer service, emotional support, and administrative tasks, with benefits including remote work, comprehensive insurance, and paid time off. However, it requires strict adherence to schedules, extensive training, and handling high call volumes.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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