Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

QA Automation Engineer

Company: ActiveState

Location: Remote

Posted Dec 21, 2025

The text describes a job opportunity for an Automation QA Engineer at ActiveState, highlighting responsibilities involving automated testing frameworks, collaboration with cross-functional teams, and contributions to secure open source software. It emphasizes benefits like competitive salary, remote work flexibility, and career growth within a stable company.

Director of Narrative and Video Storytelling

Company: Field AI

Location: Irvine, CA

Posted Dec 21, 2025

Field AI is advancing robotics with AI-driven solutions, solving complex challenges. The role involves storytelling to communicate technical achievements and build trust in their innovations.

Accountant - Disbursements

Company: Zapier

Location: North America

Posted Dec 22, 2025

Zapier is seeking an experienced Accountant to support procure-to-pay operations, with emphasis on AI responsibility, collaboration, and diversity. The role involves vendor management, accounting processes, and process improvements in a fast-growing, inclusive environment.

Senior Frontend Software Engineer

Company: Megaport

Location: Canada

Posted Dec 22, 2025

Megaport is a leading global NaaS provider with a collaborative and innovative culture. They seek a Frontend Developer to join their skilled team, offering competitive benefits and a remote-first work environment focused on customer-centric solutions.

AI Developer

Company: Guidehouse

Location: Remote

Posted Dec 21, 2025

This job posting seeks an AI Developer for Data Science Consulting with responsibilities including designing Generative AI solutions, collaborating with teams, and delivering AI prototypes. It outlines required qualifications, technical skills, and benefits like competitive compensation, flexible benefits, and professional development opportunities.

Copywriter

Company: Paula's Choice Skincare

Location: USA

Posted Dec 22, 2025

This job description outlines a Copywriter role at Paulas Choice, emphasizing collaboration with creative teams, brand storytelling, and contributing to integrated campaigns across multiple channels. The position requires 3+ years of experience, a strong portfolio, and adaptability to brand voice while managing multiple projects in a fast-paced environment.

Senior Graphic Designer

Company: Paula's Choice Skincare

Location: USA

Posted Dec 22, 2025

This job description outlines a Senior Graphic Designer role at Paula's Choice, emphasizing leadership in creative output across print and digital channels. The position requires overseeing a design team, managing creative processes, and aligning work with brand strategy. Qualifications include 5+ years of experience, proficiency in design tools, and leadership skills. The role offers opportunities to improve workflows and maintain brand standards.

Client Experience and Loyalty Manager

Company: Optiv

Location: USA

Posted Dec 22, 2025

This job description outlines a remote Client Experience & Loyalty Manager role with responsibilities focused on client relationships, satisfaction, and retention strategies. It highlights benefits like work-life balance, professional development, and a commitment to diversity. The position requires experience in customer success and collaboration across teams, with opportunities for growth and impact.

Product Manager - Automattic

Company: Automattic Careers

Location: North America

Posted Dec 21, 2025

This job posting seeks an experienced Product Manager to lead a key area within Automattics' product ecosystem, offering autonomy to shape product strategy and collaborate with cross-functional teams. The role emphasizes impactful outcomes, innovation, and working with industry talent, with a competitive salary range and remote work flexibility.

Analyst - Government Reporting

Company: Viatris

Location: USA

Posted Dec 22, 2025

Viatris emphasizes its mission to improve global healthcare through innovation and stability, highlighting a Government Reporting role with responsibilities in data analysis and regulatory compliance. The position requires strong analytical skills and offers competitive compensation, reflecting the company's commitment to impactful work.

Data Engineer

Company: Sayari

Location: Remote - US

Posted Dec 22, 2025

Sayari, a risk intelligence provider, offers global corporate data solutions and is recognized for growth. They seek an Entry-Level Data Engineer in DC with specific technical skills.

Chief Software Architect

Company: Masabi

Location: Canada

Posted Dec 22, 2025

Masabi is driving the fare payment revolution with a global platform used in over 250 locations. They are hiring a Chief Architect to lead technology strategy and AI integration while offering remote work, extensive vacation, and professional development opportunities. The role emphasizes innovation, collaboration, and impactful contributions to scalable transportation solutions.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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