Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Partner Architect - ExtraHop

Company: Optiv

Location: USA

Posted Dec 21, 2025

This job description outlines a fully remote Partner Architect role at ExtraHop, requiring 5+ years of experience with partner technologies and relevant certifications. Responsibilities include technical enablement, solution strategy, client engagement, and collaboration. The position offers work-life balance, professional training, and volunteer opportunities.

Senior Software Engineer - Depositary

Company: Visa

Location: Brazil

Posted Dec 21, 2025

Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and fintech. The job involves managing card receivables, developing projects in Golang/Java, and using AWS services. The role is remote with a focus on high availability and security.

Claims Representative | Auto

Company: Sedgwick

Location: USA

Posted Dec 21, 2025

Sedgwick promotes a positive work environment with career growth opportunities, flexibility, and comprehensive benefits. The job emphasizes a caring culture, global leadership, and recognition as a top workplace, while outlining responsibilities for claims processing and customer service.

PeopleSoft HR Developer

Company: Guidehouse

Location: USA

Posted Dec 21, 2025

This job posting describes a Cloud Consulting position with a competitive salary range of $118,000-$196,000. The role requires US citizenship, technical expertise in PeopleSoft, and experience with systems design and development. It offers comprehensive benefits including medical insurance, retirement plans, parental leave, and professional development opportunities. The position emphasizes collaboration, problem-solving, and compliance with federal regulations.

Campaign Manager

Company: BlueVoyant

Location: USA

Posted Dec 21, 2025

This job posting seeks a Campaign Manager with experience in integrated marketing and cross-functional collaboration. The role involves developing multichannel campaigns, aligning with marketing teams, and leveraging data analytics. BlueVoyant emphasizes cybersecurity expertise and equal employment opportunities while using AI-assisted tools in their hiring process.

Team Lead - Personal Injury Protection (PIP)

Company: Reserv

Location: USA

Posted Dec 21, 2025

Reserv is an insurtech company leveraging AI and automation to streamline claims processes, seeking a motivated team lead with leadership experience and tech-savvy skills. The role offers competitive benefits, flexibility, and opportunities to innovate in a remote-first environment while addressing longstanding challenges in the claims industry.

AI Product Operations

Company: Storyteller

Location: South Africa

Posted Dec 21, 2025

This job posting highlights a high-growth B2B SaaS role with remote flexibility, competitive benefits, and opportunities to work with global brands. The position involves AI-driven product operations, cross-functional collaboration, and shaping digital solutions for sports organizations. Requirements include technical skills, adaptability, and a passion for technology, with a structured recruitment process outlined.

AI Product Operations

Company: Storyteller

Location: Tunisia

Posted Dec 21, 2025

This job posting highlights a high-growth SaaS company offering competitive salary, remote work flexibility, and opportunities to work with global brands. The role involves AI-driven product operations with a supportive team, focusing on scalable solutions and cross-functional collaboration.

Operations Specialist

Company: First Advantage

Location: Philippines

Posted Dec 21, 2025

The text outlines job requirements including duties like ensuring request accuracy, follow-ups, and documentation, qualifications such as communication skills and language proficiency, and work conditions like remote arrangement. It also mentions equal opportunity employment policies and necessary documentation for the interview process.

Account Executive - WooCommerce

Company: Automattic Careers

Location: USA

Posted Dec 21, 2025

WooCommerce is expanding its sales team to support high-value merchants, seeking experienced executives to drive growth and scale their platform's impact through consultative selling and strategic partnerships.

Software Engineer–Embedded (Associate, Experienced or Senior) (Virtual))

Company: Boeing

Location: USA

Posted Dec 21, 2025

This job posting seeks a MidLevel Real Time Software Engineer for Boeing's Defense Mission Computing Team in Hazelwood, MO. The role involves developing safety-critical embedded systems for aviation and defense applications, with requirements for expertise in RTOS, cybersecurity, and compliance with FAA/DOD standards. The position offers competitive pay ranges and benefits but requires a US Security Clearance and virtual work arrangement.

Senior Commercial Account Executive - Danish speaker

Company: Zendesk

Location: Denmark

Posted Dec 21, 2025

Zendesk seeks a Commercial Account Executive in Denmark to expand their commercial segment. The role involves generating new business, nurturing relationships, and leveraging AI tools. Fluency in Danish and English is required. The position offers growth opportunities in a dynamic, inclusive environment.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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