Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Microsoft Security Architect - Client Consulting

Company: cyclotron

Location: USA

Posted Dec 17, 2025

This job description outlines a Security Architect role with responsibilities in designing Microsoft security solutions, requiring expertise in Defender XDR, Sentinel, and cloud security. It emphasizes remote work, certifications like CISSP, and collaboration with clients. The position highlights technical leadership and security posture improvement.

Senior Staff Machine Learning Engineer - Ads Targeting and Retrieval

Company: Reddit

Location: USA

Posted Dec 17, 2025

This job posting seeks a Senior Staff Machine Learning Engineer to develop advanced targeting solutions, with responsibilities including ML model design, team collaboration, and mentorship. The role offers competitive compensation, benefits, and opportunities for growth.

Senior Salesforce Administrator

Company: Protolabs

Location: Mexico,Latin America

Posted Dec 17, 2025

This job posting seeks a Senior Salesforce Administrator for a remote position based in South America, requiring expertise in Salesforce platforms, automation, data management, and integration tools. The role involves leading technology initiatives, ensuring compliance, and collaborating with global teams across finance, sales, and customer service functions.

Oncology Data Specialist

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting highlights a remote Oncology Data Specialist role at a prestigious cancer center with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes data collection, research, and quality improvement while offering a supportive work environment and career development resources.

Country Commercial Manager

Company: Fortive

Location: Australia

Posted Dec 17, 2025

The text outlines a leadership role focused on driving market growth, team development, and achieving profitability through strategic initiatives and strong market positioning.

Mergers and Acquisitions Architect - Client Consulting

Company: cyclotron

Location: Anywhere

Posted Dec 17, 2025

This job description outlines a Mergers and Acquisitions Architect role at Cyclotron, focusing on enterprise migrations to Microsoft ecosystem solutions. The position requires expertise in Exchange Online, Entra ID, and security tools, with emphasis on client collaboration and technical design. Cyclotron promotes diversity and offers a fully remote work environment.

Qualified Pipeline - Microstrategy Developer

Company: Data Meaning

Location: USA

Posted Dec 17, 2025

This job posting highlights Data Meaning's expertise in Business Intelligence and Data Analytics consulting, emphasizing their high-quality services, global team of 95+ consultants, and opportunities for Microstrategy Developers to work on impactful projects. The role requires 10+ years of Microstrategy experience and offers flexible remote work arrangements.

(Senior) Data Scientist

Company: InPost

Location: Poland

Posted Dec 17, 2025

InPost has revolutionised ecommerce parcel delivery in Poland and is now one of Europe's leading OOH ecommerce enablement platforms. The company offers convenient, environmentally friendly delivery options through its extensive network of parcel machines and pickup points. They are seeking a Senior Data Scientist to contribute to complex data science projects and drive technical excellence in their Data & AI department.

Senior Global Quality Systems Specialist

Company: Fortive

Location: China,Australia

Posted Dec 17, 2025

The text describes a quality management role requiring cross-functional collaboration, compliance with regulatory standards, audit execution, training development, and continuous improvement initiatives. It emphasizes leadership in quality systems, problem-solving, and communication skills while outlining educational and experiential qualifications.

Assigned Support Engineer (AMER)

Company: GitLab

Location: North America,Latin America

Posted Dec 17, 2025

This job description outlines the role of an Assigned Support Engineer at GitLab, emphasizing technical expertise, customer support, and collaboration with cross-functional teams. It details responsibilities such as troubleshooting, content creation, and teamwork, while also mentioning salary ranges and team structure.

Implementation Consultant

Company: Blackbaud

Location: India

Posted Dec 17, 2025

A job posting for a Customer Success Services role emphasizing collaboration, project management, and nonprofit consulting. Highlights include career growth, benefits, and a supportive work environment.

Criminal Records Coordinator

Company: First Advantage

Location: USA

Posted Dec 17, 2025

This job posting seeks a Criminal Records Coordinator for a remote position in the US, emphasizing detail-oriented work, organizational skills, and compliance with background screening requirements. The role involves research, documentation review, and collaboration with agencies, with a competitive hourly salary and emphasis on diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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