Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

PART TIME SALES ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Oct 12, 2025

Own the customer experience – greet people sincerely, be friendly and thank every customer. Ring POS transactions and key account information.

Director of Intake Operations

Company: Aspire Home Health Care

Location: Morton Grove, IL

Posted Oct 10, 2025

Certification in case management or related field. Conduct initial clinical assessments to determine patient needs and develop preliminary care plans.

Senior Lead Data Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 13, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

SALES ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Oct 12, 2025

Own the customer experience – greet people sincerely, be friendly and thank every customer. Ring POS transactions and key account information.

Clinical Pharmacist - Anticoagulation Clinic

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Oct 11, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Customer Account Coordinator

Company: Trova Group

Location: Elk Grove, IL

Posted Oct 11, 2025

In this front-line role, you will manage the full order process—from entry to delivery—while supporting customer needs, resolving issues, and collaborating with…

Work from Home Clinical Pharmacist

Company: Adecco

Location: Chicago, IL

Posted Oct 13, 2025

Serve as a clinical resource working from a computer, reviewing prior authorizations and receiving phone calls from prior authorization pharmacy technicians and…

Azure Engineer Cloud Architect

Company: Robotics Technologies

Location: Chicago, IL

Posted Oct 11, 2025

Nor will ROBOTICS TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment…

Construction Project Manager

Company: Arete Renovators

Location: Chicago, IL

Posted Oct 13, 2025

Well versed in all construction methodologies including the ability to read and interpret contracts, architectural and design drawings, and construction…

Substation Electrician

Company: Metra

Location: Chicago, IL

Posted Oct 12, 2025

Must have a valid driver's license. Starting pay rates may vary based on entry rates in the Collective Bargaining Agreement (CBA). High School Diploma or GED.

Project Manager

Company: HCLTech

Location: Chicago, IL

Posted Oct 11, 2025

Drive solution design and architecture in collaboration with technical stakeholders. Lead the M&A IT integration project, providing strategic guidance to…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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