Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Entry-Level Staff Accountant

Company: Premier Service

Location: Oak Brook, IL

Posted Jul 31, 2025

Bachelor's degree in accounting, Finance, or a related field. Help prepare tax filings, including sales tax and contractor-related compliance.

Home Remodeler/ Carpenter

Company: Leonard Construction, LLC

Location: Chicago, IL

Posted Jul 31, 2025

The role involves day-to-day tasks such as carpentry, working with power tools and hand tools, framing, and finish carpentry. Pay: $25.00 - $35.00 per hour.

Sous Chef

Company: Mon Ami Gabi

Location: Chicago, IL

Posted Jul 31, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Service Associate - Evening Shifts - Housekeeping

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jul 31, 2025

Supporting quality patient care services by maintaining a clean, sanitary, safe and orderly environment for health care providers as well as patients and…

Clinical Pharmacist

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Jul 31, 2025

Assist in the development and maintenance of pharmacy related program tools which includes disease state formulary; client specific Medication Utilization…

Sr. Manager, eCom & Customer Marketing Ops

Company: Kraft Heinz Company

Location: Chicago, IL

Posted Jul 31, 2025

Partner with Brand Teams to identify and develop strategy and creatives for retail media and shopper marketing programs that align with both customer objectives…

Preservation Analyst, Audit and Monitoring, Information Governance

Company: Google

Location: Chicago, IL

Posted Jul 31, 2025

4 years of experience in Information Governance, eDiscovery or a related field (e.g., data governance, privacy). Ability to develop and understand strategy.

Lead Machine Learning Engineer

Company: Capital One

Location: Chicago, IL

Posted Jul 31, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

PROJECT COORDINATOR

Company: City of Chicago

Location: Chicago, IL

Posted Jul 31, 2025

Graduation from an accredited college or university with a bachelor's degree in public or business administration, social sciences, planning, or a related field…

Senior Project Manager - #2061

Company: Pivotal Talent Search

Location: Chicago, IL

Posted Jul 31, 2025

Escort design team, lenders, and other project stakeholders through construction sites to perform status reviews and draw meetings.

Software Engineer

Company: Getty Images

Location: Chicago, IL

Posted Jul 31, 2025

A Bachelor’s degree, or foreign equivalent, in Information Systems, Computer Science, or a closely related field of study. Serve as part of on-call rotation.

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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