Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Manager, Investment, Affiliate and Influencer

Company: Rise

Location: Chicago, IL

Posted Jul 30, 2025

Serve as trusted advisor and consultant to clients on calls, emails, and in-person meetings. The Manager will provide strategic direction to team members…

Electrical Project Manager (Electrical Experience Required)

Company: Sievert Electric Service & Sales Co Inc

Location: Forest Park, IL

Posted Jul 30, 2025

The Electrical Project Manager will be responsible for overseeing electrical contracting projects, managing budgets, leading electrical design efforts, and…

Data Analyst - Regulatory Data and Systems ( or recent graduate opportunity)

Company: BMO US

Location: Chicago, IL

Posted Jul 30, 2025

Participates in the design, implementation and management of core business processes to ensure the accuracy of risk data used in reporting.

Owner Operator Truck Driver

Company: HTA Transpotation INC

Location: Chicago, IL

Posted Jul 30, 2025

Proven experience (2 years) in commercial driving with a valid driver's license (CDL required). As an Owner Operator, you will have the flexibility to manage…

Armed Driver Guard

Company: Loomis Armored US, LLC

Location: Chicago, IL

Posted Jul 30, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Department Manager - Plumbing

Company: American Vintage Home

Location: Chicago, IL

Posted Jul 30, 2025

Assist sales staff with design, layout, equipment, and material selections when needed. Identify technical weaknesses in trainees and provide support and…

Software Engineer

Company: Morningstar

Location: Chicago, IL

Posted Jul 30, 2025

You will be exposed to all aspects of product development: design of user experience, system architecture, model development, productionizing models, API/…

Project Manager, Supply Chain Continuity

Company: Ferrara Candy Company, Inc.

Location: Chicago, IL

Posted Jul 30, 2025

Financial analysis and/or cost accounting experience within a manufacturing business. Knowledge of technical functions such as planning, procurement,…

Powder Coat Painter

Company: PROMAN

Location: Chicago, IL

Posted Jul 30, 2025

Proficient in using various power tools related to the painting trade. Operate power tools and machinery safely and effectively during the painting process.

Customer Service Representative - Full-Time

Company: United Airlines

Location: Chicago, IL

Posted Jul 30, 2025

You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as…

Overnight Customer Service Representative

Company: Midwest Foods

Location: Chicago, IL

Posted Jul 30, 2025

Manage high volume of phone calls. Experience in data entry and navigating databases. Able to handle finishing bills for 40 routes (600 invoices) in a timely…

Service Technician Trainee Roofing

Company: Complete Bldg Maint Co

Location: Lombard, IL

Posted Jul 30, 2025

This entry-level position is ideal for individuals looking to develop their skills in the commercial roofing repair, and maintenance field.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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