Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Senior Graphic Designer

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Chicago, IL

Posted Aug 01, 2025

Apply professional graphic design principles and develop innovative ideas to support business development. Provide design advice and guidance to deal teams;…

Per Diem Pharmacist

Company: Avita Care Solutions

Location: Chicago, IL

Posted Aug 01, 2025

The Per Diem Pharmacist appropriately dispenses prescribed drugs, handles incoming physician calls, logs data into the computer, performs Rx workflow processing…

Senior Manager, Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 01, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Customer Service Representative (CSR)

Company: Perillo Collision

Location: Chicago, IL

Posted Jul 31, 2025

Process repair orders, insurance claims, and payments, ensuring accuracy and compliance with procedures. Maintain accurate records of customer interactions and…

Flex Officer - Multiple Shifts/Multiple Sites

Company: DSI Security Services

Location: Chicago, IL

Posted Jul 31, 2025

A valid driver's license is required. You must be able to perform routine foot patrols, moderate lifting, and work in all-weather elements.

Growth Analyst

Company: The Parking Spot

Location: Chicago, IL

Posted Aug 01, 2025

Our Growth Analyst will play a key role collaborating across departments to pursue and drive growth opportunities by translating our rich event data into value…

Sous Chef

Company: Quartino Ristorante

Location: Chicago, IL

Posted Jul 31, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Growth Analyst

Company: The Parking Spot

Location: Chicago, IL

Posted Aug 01, 2025

Our Growth Analyst will play a key role collaborating across departments to pursue and drive growth opportunities by translating our rich event data into value…

Sous Chef

Company: Hornblower

Location: Chicago, IL

Posted Aug 01, 2025

Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for…

Data Analyst Supporting the FBI

Company: FSA Federal

Location: Chicago, IL

Posted Jul 31, 2025

FSA’s employment practices are based on an individual’s capabilities and qualifications without regard to race, color, religion, sex (including transgender…

Senior Graphic Designer

Company: JLL

Location: Chicago, IL

Posted Jul 31, 2025

Apply professional graphic design principles and develop innovative ideas to support business development. Provide design advice and guidance to deal teams;…

Custodian

Company: Facilities Performance Group, LLC

Location: Franklin Park, IL

Posted Jul 31, 2025

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and company regulations.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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