Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Affiliate Marketing Director- Legal/Motor Vehicle Accident Leads

Company: The Driscoll Firm, LLC

Location: Chicago, IL

Posted Jul 31, 2025

This is a rare opportunity to *build and own a direct affiliate channel* from the ground up—no middlemen, no third-party networks—just performance, transparency…

Machine Builder/Machinist

Company: Lorenz Engineering

Location: Itasca, IL

Posted Jul 31, 2025

The ideal candidate will possess strong mechanical knowledge and experience with CAD software, particularly AutoCAD, to assist in the design and development of…

Construction Project Manager - Healthcare

Company: Hatched Recruitment Group

Location: Chicago, IL

Posted Jul 31, 2025

Bachelor's degree in Construction Management, Architecture, Engineering, or a related field. Engage in value engineering to identify savings while maintaining…

Streets & Utilities - Laborer

Company: Village of Lincolnwood

Location: Lincolnwood, IL

Posted Jul 31, 2025

Work involves performance of a variety of tasks which may include maintenance and repair of Village water and sewer lines.

IT Security & Controls Analyst

Company: Lawson Products

Location: Chicago, IL

Posted Jul 31, 2025

Undergraduate degree in engineering, computer science, or other technical discipline, plus five to seven years of security-specific experience, with at least…

HVAC Commercial Service Technician

Company: Expert Heating Air Conditioning & Plumbing

Location: Downers Grove, IL

Posted Jul 31, 2025

Valid driver's license with a clean driving record for van driving responsibilities. Experience as a field service technician with a focus on customer…

Sous Chef

Company: Gibsons Italia

Location: Chicago, IL

Posted Jul 31, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Janitorial Support Team / Floater - Night

Company: Bee Line Support, Inc.

Location: Chicago, IL

Posted Jul 31, 2025

As Bee Line’s front-line cleaning defense, you will perform general cleaning duties, such as cleaning floors, vacuuming rugs, washing walls and glass, and…

Industrial Electrician

Company: Nobert Plating Company

Location: Chicago, IL

Posted Jul 31, 2025

Collaboration with maintenance, operations, and engineering teams will be key to driving productivity and ensuring compliance with all regulatory and safety…

Castline Operator - Machine Operator

Company: Intertape Polymer Group (IPG)

Location: Chicago, IL

Posted Jul 31, 2025

Maintains equipment through the completion of assigned preventative maintenance tasks and minor repair techniques as required. Ability to lift 50 pounds.

HVAC Technician

Company: Temperature Doctors Heating & Cooling, Inc

Location: Chicago, IL

Posted Jul 31, 2025

Valid driver’s license and clean driving record. Must have own hand tools (preferred). Perform diagnostics using schematics and technical documentation.

Healthcare Project Manager

Company: WM

Location: Chicago, IL

Posted Jul 31, 2025

Education: Bachelor's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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