Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Janitor

Company: GDI Services Inc US

Location: Northbrook, IL

Posted Jul 29, 2025

Must be able to listen to customer requests and follow supervisor instructions. Monday - Friday 5:00 PM - 1:00 AM. Cleaning of range of facilities.

Customer Service Representative

Company: AZTECA FOODS, INC

Location: Chicago, IL

Posted Jul 28, 2025

*Provide sales, broker and customer support;* by answering incoming calls, and respond promptly to inquiries with professionalism and accuracy.

Project Manager - Multifamily - Downtown Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 29, 2025

Our client is an established growing general contractor/developer who specializes in luxury commercial, mid and high rise multifamily, mixed use, and various…

Journeyman Electrician - Chicago, IL

Company: Flock Safety

Location: Chicago, IL

Posted Jul 29, 2025

Valid driver's license and clean driving record. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to…

Customer Service Representative

Company: State Farm - Geovanni Trujano Agency

Location: Mount Prospect, IL

Posted Jul 29, 2025

Handle incoming customer inquiries in both English and Spanish via phone, email, and chat. Maintain detailed and organized records of customer interactions and…

Advanced Rail Technology, Director of Engineering - Uptime

Company: Progress Rail

Location: La Grange, IL

Posted Jul 29, 2025

5+ years of project and/or product management in a technical field. 10+ years of engineering leadership preferably in the software field.

Security Supervisor - 33885

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Jul 29, 2025

Assist in monitoring/developing staff performance to include supervision, evaluations, disciplinary matters, training, scheduling, callouts, assigning work.

SUPERVISING WATCHMAN

Company: City of Chicago

Location: Chicago, IL

Posted Jul 29, 2025

NOTE: A valid State of Illinois driver's license is required. Receives scheduled calls from Watchmen reporting in from their locations and calls from city…

Part-Time Public Area Attendant - The Ritz-Carlton, Chicago

Company: Sage Hospitality

Location: Chicago, IL

Posted Jul 29, 2025

At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from…

Field Security Supervisor

Company: GardaWorld Security Services U.S.

Location: Chicago, IL

Posted Jul 29, 2025

In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. What’s in it for You.

LEAD ACCOUNTANT

Company: City of Chicago

Location: Chicago, IL

Posted Jul 29, 2025

Graduation from an accredited college or university with a Bachelor's degree in Accounting or a directly related field with 15 credit hours in Accounting, plus…

Property Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Jul 29, 2025

Bachelor’s degree in Accounting, Finance, or a related field. Oversee rent invoicing, collections, and vendor payments.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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