Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Automation Process Controls Engineer

Company: Linde

Location: Burr Ridge, IL

Posted Jul 29, 2025

The successful candidate will possess a basic understanding of a chemical production processes, process control, proficiency with the process control content of…

Financial Analyst, Cloud Networking, Finance

Company: Google

Location: Chicago, IL

Posted Jul 29, 2025

Analyze data sets and collaborate with business and finance stakeholders to solve difficult, non-routine problems by applying advanced analytics methods to…

Designer

Company: GoAnimate Inc

Location: Chicago, IL

Posted Jul 30, 2025

Create, design, and develop assets for the Marketing Department, including digital and print advertising, social, email campaigns, trade show displays,…

Sales Consultant

Company: La-Z-Boy Inc.

Location: Chicago, IL

Posted Jul 29, 2025

Provide support by being responsive to incoming phone calls and emails. Develop and utilize sales skills and principals including approach, rapport building,…

Catering Chef Manager

Company: Aramark

Location: Chicago, IL

Posted Jul 29, 2025

Select and develop recipes as well as standardize production recipes to ensure consistent quality. Train and manage kitchen personnel and supervise/coordinate…

Assistant Head Janitor Local 1

Company: HABITAT COMPANY LLC

Location: Chicago, IL

Posted Jul 29, 2025

Conduct all business in accordance with The Habitat Company’s policies and procedures, state and Federal Laws; e.g. OSHA, ADA, Fair Housing etc.

Accountant

Company: Confidential

Location: Alsip, IL

Posted Jul 29, 2025

Ensure payroll tax compliance across federal and multi-state jurisdictions, including return preparation and timely filing. 401(k) plan with employer match.

Registered Nurse - Bilingual Spanish Required

Company: Oak Street Health

Location: Chicago, IL

Posted Jul 29, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

HVAC Mobile Specialist

Company: CBRE

Location: Chicago, IL

Posted Jul 29, 2025

Have a broad knowledge of own job field and some knowledge of several job subject areas within the function. As a CBRE HVAC Mobile Specialist, you will maintain…

Staff Accountant

Company: Cross Street

Location: Chicago, IL

Posted Jul 29, 2025

Assist with coordination of outsourced accounting tasks: answering questions, researching and addressing escalated issues.

Registered Nurse (RN)

Company: Lee Manor Nursing & Rehab

Location: Des Plaines, IL

Posted Jul 29, 2025

Valid Illinois RN license in good standing. You must also possess the ability to pass medication and provide technical nursing care, recognize significant signs…

Pharmacist

Company: Saint Anthony Hospital

Location: Chicago, IL

Posted Jul 29, 2025

Dispense medications according to hospital and departmental policies while adhering to all state and federal laws. Bachelor of Science in Pharmacy or Pharm.D.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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