Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Jr. Graphic Designer

Company: CannonDesign

Location: Chicago, IL

Posted Jul 29, 2025

Bachelor's degree in graphic design or a related field. 1+ years professional experience in a graphic design position, experience in the AE field is a plus but…

Injection Molding Operator

Company: SIG Group

Location: Northlake, IL

Posted Jul 29, 2025

Technical certification or vocational training in injection molding is highly preferred. Adjusting machine parameters, such as temperature, pressure, speed, and…

Customer Service Representative

Company: Respire Homecare

Location: Elmhurst, IL

Posted Jul 29, 2025

Answers incoming phone calls promptly and courteously. Answer phone calls by the 2nd ring, Receive, qualify, and process, according to procedure, all customer…

Spanish Speaking Customer Service Rep

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Jul 29, 2025

*Career Development*: Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

Project Manager - Interiors - Chicagoland Construction

Company: Michael Page

Location: Chicago, IL

Posted Jul 29, 2025

Strong knowledge of project management tools and techniques. Proven experience managing interior construction projects.

Production, Graphic Design

Company: International Interior Design Association

Location: Chicago, IL

Posted Jul 29, 2025

Work experience at a marketing/advertising agency or within architecture, interior design, environmental design, or multidisciplinary design firms.

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: Chicago, IL

Posted Jul 29, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Chicago, IL

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

HVAC/R Technician II

Company: 7-Eleven

Location: Rosemont, IL

Posted Jul 29, 2025

Respond to service requests for HVAC, refrigeration, cold beverage equipment, ice makers, in addition to work orders related to plumbing, electrical, and…

Bilingual Customer Service (Haitian Creole/English) – Call Center

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Jul 29, 2025

*Career Development:* Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

Accountant

Company: The Chicago Housing Authority

Location: Chicago, IL

Posted Jul 29, 2025

B.S. in Accounting or related field or the equivalent combination of education and related work experience. Performs monthly cash reconciliations and various…

Project Manager - Healthcare Construction - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 29, 2025

Train and develop the project team. Our client is a design/build developer who specialize in healthcare projects. Car allowance and gas card available.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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