Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Assistant Community Manager

Company: Morguard Residential

Location: Chicago, IL

Posted Oct 09, 2025

Maintain positive working relationships with residents, vendors, and contractors. High School Diploma required bachelor’s or Associates degree is ideal.

Skilled Installer

Company: Five Star Bath Solutions of Wilmette

Location: Northbrook, IL

Posted Oct 09, 2025

Knowledge of construction tools, materials, and techniques used in bathroom renovations. Minimum of 3-5 years of experience in bathroom or home installation,…

Experienced Sales/Leasing Consultant

Company: Village Green

Location: Oak Park, IL

Posted Oct 09, 2025

You will develop long-lasting relationships with our current residents and provide them with exceptional customer service.

Machine Learning / Artificial Intelligence Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products, develop models, optimize strategies, and contribute to the evolution of our AI-…

Commercial HVAC Technician

Company: Thermaster Mechanical

Location: Lombard, IL

Posted Oct 09, 2025

Personal tools including basic hand tools, cordless drill, refrigerant gauges. Candidate must be physically fit and able to carry or lift tools & equipment up…

Welder

Company: Genuine Parts Company

Location: Woodridge, IL

Posted Oct 09, 2025

Under general supervision, the Welder uses hand welding and flame cutting equipment such as arc welders, gas welders, and gas torches to weld together metal…

Customer Service Representative

Company: Material Sciences Corporation

Location: Elk Grove Village, IL

Posted Oct 09, 2025

Responsible for overall management of customer account from time of coil arrival through order shipment, including quotations, order entry, customer assistance,…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Chicago, IL

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Accountant, Business Finance

Company: Google

Location: Chicago, IL

Posted Oct 09, 2025

In this role, you will partner with product, engineering, and sales teams through design and implementation of product enhancements across Google’s core…

Electrical Field Service Technician/Engineer - Up to 15K Sign-on Bonus based on Relevant Experience

Company: Linde

Location: East Chicago, IN

Posted Oct 09, 2025

Candidate must have experience with Electrical industrial maintenance as a field service engineer/representative/technician, electrician, power distribution…

Furniture Sales Associate

Company: CORT

Location: Carol Stream, IL

Posted Oct 09, 2025

Help us drive traffic to the Outlet through social media and networking. You're social media savvy, or have experience with marketing.

Senior Artificial Intelligence / Machine Learning Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products to develop models, optimize strategies, and contribute to the evolution of our AI-…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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