Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Steel Project Manager

Company: MTH Industries

Location: Hillside, IL

Posted Oct 10, 2025

This role requires strong expertise in design review, shop drawings, material procurement, fabrication, and field coordination for commercial construction…

Inpatient IV Sterile Compounding Staff Pharmacist | Woodridge, Illinois

Company: RPh on the Go

Location: Woodridge, IL

Posted Oct 10, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Experience in sterile compounding required.

Plumber

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Oct 09, 2025

Valid driver’s license and clean driving record. State of IL plumbing license preferred, licensed apprentice year 3 acceptable. Work-life balance - 2 Weeks PTO.

HOUSEKEEPER (FULL TIME)

Company: Crothall Healthcare

Location: La Grange, IL

Posted Oct 09, 2025

Responds to calls for housekeeping problems, such as spills and broken glasses. Associates may also be eligible for paid and/or unpaid time off benefits in…

Glass Project Manager

Company: MTH Industries

Location: Hillside, IL

Posted Oct 10, 2025

This role requires strong technical knowledge, organizational skills, and the ability to coordinate teams across design, procurement, fabrication, and field…

Sous Chef

Company: Omni Hotels & Resorts

Location: Chicago, IL

Posted Oct 10, 2025

Candidate must have proven culinary skills and must be able to lead, develop, and motivate staff. Additional associate benefits offered include discounts at the…

Part-time Custodian

Company: Mac Properties

Location: Chicago, IL

Posted Oct 10, 2025

Valid driver's license and vehicle. Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations.

Manager Marketing Innovation

Company: Nestlé Health Science

Location: Chicago, IL

Posted Oct 10, 2025

Bachelor's degree in marketing or a related field; MBA preferred. Analyze and identify new whitespace innovation opportunities and benefit spaces, collaborating…

Blacksmith & Welder

Company: Chicago Transit Authority

Location: Chicago, IL

Posted Oct 10, 2025

Performs electric arc welding, carbon arc welding, cutting and melting, acetylene welding, cutting and melting, acetylene welding, tungsten (non-consumable…

Construction Crew Leader

Company: EcoBuild and Green Attic

Location: Schiller Park, IL

Posted Oct 09, 2025

Valid *driver’s license* and clean driving record. Knowledge of ventilation, building science, or retrofit energy upgrades. Schiller Park, IL 60176 (Required).

Sewer Jetting Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 10, 2025

Valid driver’s license with a clean driving record. Work on a variety of properties, including multi-family buildings, commercial sites, and residential homes.

General Laborer - Demolition

Company: USA Water and Fire Restoration

Location: Lyons, IL

Posted Oct 09, 2025

Drivers license (required) and clean driving record. Construction demolition: 1 year (Preferred). Laborer's will be required to lift, carry, push and pull up to…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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