Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Unarmed Retail Security Officer

Company: Per Mar Security Services

Location: Chicago, IL

Posted Oct 22, 2025

. The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons. Are you looking to change careers?

Transportation Account Analyst (Onsite; LTL exp. req. $70-80K)

Company: #twiceasnice Recruiting

Location: Chicago, IL

Posted Oct 22, 2025

Streamline existing reporting and develop additional metrics. Maintain a detailed analysis of data. LTL data analysis : 1 year (Required).

Armed Security Officer - Chicago, IL

Company: Sizemore, Inc.

Location: Chicago, IL

Posted Oct 22, 2025

Ability to pass a criminal background, a clean MVR check (if driving), and employment verification. Work will be performed in a climate-controlled building and/…

UN Commercial Driver

Company: Lakeshore Recycling Systems LLC

Location: Chicago, IL

Posted Oct 22, 2025

Must not have any license suspensions within the last 2 years. Operate vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA…

Director of Service & Brand Alignment

Company: Encore Global

Location: Schiller Park, IL

Posted Oct 22, 2025

Brand Integration: Serve as primary Encore authority on Hilton service performance, embedding key principles from Hilton’s training philosophy into our own…

Cloud Business Data Analyst

Company: Advocate Aurora Health

Location: Oak Brook, IL

Posted Oct 22, 2025

Perform proactive data analysis to identify trends, relationships, and create artifacts to inform data engineering design and development.

HVAC Residential Service Technician

Company: Leslie Heating, Cooling, Plumbing, & Electric

Location: Lombard, IL

Posted Oct 22, 2025

Complete all general HVAC in-home, service calls. Understand your sales criteria and hold yourself accountable for exceeding revenue goals.

Customer Service Representative

Company: Lawson Products

Location: Chicago, IL

Posted Oct 22, 2025

Responds to a minimum of 40 calls per day in an inbound call center. Possesses entry-level problem solving kills. High School Diploma or GED.

Porter - Lincoln park

Company: Levain Bakery

Location: Chicago, IL

Posted Oct 22, 2025

Wash, sanitize, restock dishes, trays, baking tools, and other supplies. Strong attention to detail and high standards for cleaning, maintaining cleanliness in…

RN - Home Health-River North

Company: Aspire Home Health Care

Location: Chicago, IL

Posted Oct 22, 2025

Registered Nurse licensed in the state of Illinois. Locations/ Zip Codes you serve are negotiable. Demonstrate working knowledge in Medicare and Medicaid…

Customer Success Lead

Company: Coinflow

Location: Chicago, IL

Posted Oct 22, 2025

4–7 years of experience in customer support, operations, or technical support — ideally within fintech, payments, or SaaS.

Patient Call Center Representative

Company: Chicago Cardiology Institute

Location: Oak Park, IL

Posted Oct 22, 2025

Data entry, patient recall and general clerical duties. Answering telephones, scheduling patient appointments, and directing calls to appropriate areas.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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