Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Software Engineer

Company: Morningstar

Location: Chicago, IL

Posted Oct 22, 2025

Lead or contribute to technical architecture discussions and design reviews. Own the full development lifecycle—from design and implementation to deployment and…

Billing Customer Service Specialist

Company: Banner Personnel Services, Inc.

Location: Chicago, IL

Posted Oct 21, 2025

Must be able to complete projects within the time allowed, be meticulous, be able to multitask, handle customer service inquiries both in person and by phone,…

Senior Data Scientist, Responsible AI

Company: BMO US

Location: Chicago, IL

Posted Oct 21, 2025

Master’s or PhD degree in data science or a related field is required, with a preference for candidates that have specialized in the technical aspects of…

Banking Specialist

Company: Connect Search

Location: Palos Heights, IL

Posted Oct 22, 2025

Input information related to cash disbursements during the account closure process. Utilize Microsoft Excel for internal communication and data retrieval, and…

Graphic Designer, Part Time

Company: PAWS Chicago

Location: Chicago, IL

Posted Oct 21, 2025

Manual dexterity to operate standard office equipment (e.g., computer keyboard, mouse, telephone, copier, printer).

Project Manager

Company: Luma Health

Location: Chicago, IL

Posted Oct 22, 2025

Bachelor's Degree or related field. Serve as the project owner and main customer liaison throughout the implementation process, ensuring clear communication and…

Unarmed Security Officers

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

Valid driver's license (preferred). Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention,…

Golf Course Security Officer

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

PERC Card: Ability to obtain a valid Permanent Employee Registration Card (PERC). The primary responsibility of this position is to assist with the safety and…

Copywriter

Company: Caterpillar

Location: Chicago, IL

Posted Oct 22, 2025

Degree in a relevant field and experience in a creative role within an agency or in-house corporate environment or equivalent working experience.

Project Manager - HR (Hybrid)

Company: United Airlines

Location: Chicago, IL

Posted Oct 22, 2025

Program design and implementation skills required. Measure project performance using appropriate tools and techniques in order to monitor the progress of the…

Energy Business Analyst

Company: CME Group

Location: Chicago, IL

Posted Oct 21, 2025

The Energy BLM Analyst will work in partnership with the Energy Products team to design and implement the business line strategy.

DEVOPS ENGINEER

Company: Palco

Location: Chicago, IL

Posted Oct 22, 2025

Bachelor’s degree in computer science, computer engineering, or similar technical discipline. Excellent communication skills and ability to collaborate with…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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