Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

AI Engineer

Company: IFS

Location: Chicago, IL

Posted Sep 25, 2025

You will work across the stack—prompting, tools, retrieval, evaluation, guardrails, and backend services—collaborating closely with product, design, and data…

Lead HVAC Installer

Company: AA Service Co. Heating, Cooling, and Plumbing

Location: Northbrook, IL

Posted Sep 24, 2025

*Fully Stocked Warehouse & Parts Runners:* We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your…

Staff Pharmacist (Hourly) - Sam's Club PT - Float

Company: Sam's Club

Location: Cicero, IL

Posted Sep 24, 2025

Pharmacy license (by job entry date). Serve our Customers and Members Makes decisions based reliable information balances short and long-term priorities and…

Manhattan QA Lead

Company: Deloitte

Location: Chicago, IL

Posted Sep 25, 2025

The ideal candidate will have hands-on experience with Manhattan Active WMS, strong technical skills API, WMS Interfaces testing, and a proven track record of…

Armed Security Officer (Part-Time)

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Sep 24, 2025

Valid driver’s license and clean driving record (if required for the post). Support customer service needs at front desks, loading docks, or other key locations…

CNC BORE MILL MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Sep 24, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Electronic Discovery Data Analyst

Company: Cook County Sheriff’s Office

Location: Chicago, IL

Posted Sep 24, 2025

Possession of a bachelor’s or higher degree, from an accredited college or university, in Computer Programming, Information Technology or a closely related…

Water and Fire Restoration/Mitigation: Project Manager

Company: Servpro of Morton Grove/ East Niles

Location: Niles, IL

Posted Sep 24, 2025

Water/Fire Restoration Project Management will consist of managing production jobs from the front end to billing, inclusive of communication with the homeowner…

Senior / Staff Product Engineer / Java / Python / AI / React

Company: Motion Recruitment

Location: Chicago, IL

Posted Sep 25, 2025

Strong Communications skills and ability to translate technical concepts for cross-functional teams. Design, develop, and maintain backend systems.

Executive Chef

Company: Ancho & Agave

Location: Lombard, IL

Posted Sep 24, 2025

Executive Chef responsibilities include but are not limited to creating exceptional culinary experiences for our guests, overseeing the daily operations of the…

Residential Service Plumber

Company: AA Service Co. Heating, Cooling, and Plumbing

Location: Northbrook, IL

Posted Sep 24, 2025

Cutting , assembling and installing pipes and tubes with attention to existing infrastructure (e.g. electrical wiring). Service Titan experience a plus!

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: Chicago, IL

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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