Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Sr. Accountant - Close and Consolidations

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Sep 19, 2025

Acts as a key contact for various internal and external partners with the ability to communicate succinctly and interpret financial results in non-technical…

Rod Tech

Company: Four Seasons Heating And Air Conditioning Llc

Location: Bridgeview, IL

Posted Sep 20, 2025

Provides plumbing information by answering questions and requests. Complies with federal, state, and local building and plumbing codes by enforcing adherence to…

Roofing Laborer

Company: Clark Roofing Company

Location: Broadview, IL

Posted Sep 22, 2025

Valid driver’s license with a clean driving record. You will be responsible for completing service calls, reports, and ensuring high-quality, efficient work.

Built Environment & Sustainability Project Manager

Company: The Academy for Global Citizenship

Location: Chicago, IL

Posted Sep 19, 2025

AGC’s new learning hub will provide critically needed access to tuition-free early childhood learning, high quality K-8 public education, health care and mental…

Laborer

Company: Four Seasons Heating And Air Conditioning Llc

Location: Bridgeview, IL

Posted Sep 20, 2025

Assist with procurement of tools. Breaking up and restoring concrete. Strong customer service, communication, and teamwork skills are necessary.

Jewerly Sales Associate/ graduate gemologist

Company: Fuenfer Jewelers

Location: Wilmette, IL

Posted Sep 19, 2025

*Fuenfer Jewelers* is seeking an experienced and enthusiastic *Jewelry Sales Associate & or Graduate Gemologist* to join our dedicated team. For over 90 years…

Retail Customer Service & Sales Associate

Company: Vici Marketing, Inc

Location: Burr Ridge, IL

Posted Sep 19, 2025

Operate the cash register efficiently and accurately while handling transactions. Basic math skills for handling transactions and cash management.

Graphic Artist

Company: Advantage Solutions

Location: Chicago, IL

Posted Sep 19, 2025

Use of computer tools/design tools used to perform role; ability to efficiently utilize computer tools (MAC) which programs include Illustrator, Photoshop,…

Ace Hardware Home Services - Senior Accountant

Company: Ace Hardware Corporation

Location: Oak Brook, IL

Posted Sep 20, 2025

This will require the Senior Accountant II to prepare analysis, interpret the results of the analysis, present findings and recommendations to management, and…

Staff Accountant

Company: IPS Corporation

Location: Downers Grove, IL

Posted Sep 20, 2025

Bachelor's degree in accounting, finance, or a related field. Capitalize CWIP based on analysis and ensure proper classification. 401(k) with Company Match.

Vendor Risk Analyst

Company: Combined Insurance

Location: Chicago, IL

Posted Sep 19, 2025

Maintain a vendor risk management framework, including policies, procedures, and tools to assess and monitor vendor risks. A company-match 401(k) plan.

Data Scientist

Company: The University of Chicago

Location: Chicago, IL

Posted Sep 19, 2025

Minimum requirements include a college or university degree in related field. Provides professional support to staff or faculty members in defining the project…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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