Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Independent Contractor Roofer

Company: Green Attic Insulation

Location: Schiller Park, IL

Posted Oct 20, 2025

Maintain tools and equipment in good working condition. Install, repair, and maintain roofs using metal, shingle, and other roofing materials.

Join ProMac Transport 60- 70 cpm OTR COMPANY DRIVERS

Company: ProMac Transport Inc

Location: Burr Ridge, IL

Posted Oct 20, 2025

As a small, family-owned name in freight, we know our drivers are the reason we succeed. If you're a professional OTR driver ready to join our family, you must…

Lead IT Compliance Analyst (remote)

Company: US Foods, Inc.

Location: Rosemont, IL

Posted Oct 20, 2025

Conduct assessments of technology systems and processes to identify areas of risk and develop remediation plans.

Full Stack Engineer

Company: Innovel Global Logistics

Location: Villa Park, IL

Posted Oct 20, 2025

High school diploma required; degree in Computer Science or related field preferred. You’ll be instrumental in developing internal tools, customer/vendor…

Machine Operator

Company: Closets By Design Chicago South

Location: Lisle, IL

Posted Oct 20, 2025

Operate woodworking machinery and hand tools. Experience with woodworking equipment and hand tools is a plus. Follow quality and safety standards.

Bioinformatics Scientist

Company: Momentum Staffing Group LLC

Location: Chicago, IL

Posted Oct 20, 2025

Master’s degree in a relevant technical discipline (e.g., bioinformatics, computational biology, data science, biostatistics) with limited industry experience…

Lead HVAC Installer

Company: Fabian & Son LLC

Location: Chicago, IL

Posted Oct 20, 2025

Valid Illinois driver's license with a clean driving record. The ideal candidate will have a strong background in HVAC systems, mechanical knowledge, and some…

Helper C / Cleaner

Company: ABM.Com

Location: Chicago, IL

Posted Oct 20, 2025

Maintain and cleans common spaces, mechanical, electrical and shop areas. Provide highest quality of service to the tenants, staff and visitors at the facility.

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: Chicago, IL

Posted Oct 20, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

Lead Installer HVAC

Company: Leslie Heating, Cooling, Plumbing, & Electrical

Location: Lombard, IL

Posted Oct 20, 2025

2014 Goodman President’s Club of the Year Award. *100%* company paid health, Dental, and Vision insurance for your *entire family*.

Sr Account Manager

Company: Caterpillar

Location: Chicago, IL

Posted Oct 20, 2025

Ability to develop scopes of work and budgets that clearly articulate agency commitments to clients and client accountability to agency.

Service Specialist

Company: TSR Consulting Services, Inc (Confidential Client)

Location: Chicago, IL

Posted Oct 21, 2025

Act as first point of contact for all incoming employer-client & agent calls on the Service phone line. Must develop a broad working knowledge of company…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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