Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Staff Accountant

Company: Addison Group

Location: Chicago, IL

Posted Sep 18, 2025

Provide financial analysis as requested in a timely manner, conforming to standards as assigned. Monthly review of agency cost centers to analyze actual…

Special Education Teacher

Company: Betty Shabazz International Charter Schools

Location: Chicago, IL

Posted Sep 19, 2025

Evidence classroom management practices that fosters respects as well as affirm and inspire students to become self-confident, independent, successful learners,…

Northbrook - Housekeeper

Company: Transforming Age

Location: Northbrook, IL

Posted Sep 18, 2025

CPR and First Aid training may be required per state/local guidelines. Must pass a background check and pre-employment drug screen, may be required to complete…

Cybersecurity Analyst

Company: Delan Associates, Inc

Location: Lemont, IL

Posted Sep 18, 2025

The contractor shall adhere to all policies and procedures of the ANL Computer Protection Program, must not bypass any procedures established to protect data,…

HVAC Residential Service Technician

Company: Leslie Heating, Cooling, Plumbing, & Electric

Location: Lombard, IL

Posted Sep 19, 2025

Complete all general HVAC in-home, service calls. Understand your sales criteria and hold yourself accountable for exceeding revenue goals.

Cyber Risk Analyst

Company: Delan Associates, Inc

Location: Lemont, IL

Posted Sep 18, 2025

For the candidate within driving distance of the Lab, there may be rare times to be onsite for in-person meetings, assessments, or presentations.

Customers Ops Healthcare Life Science Veeva CRM Consultant

Company: Deloitte

Location: Chicago, IL

Posted Sep 19, 2025

Offer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support, and administration…

CNC Machinist III, 1st shift

Company: Regal Rexnord

Location: Downers Grove, IL

Posted Sep 19, 2025

Person’, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United…

Head Cook, Full Time

Company: Generations at Regency LLC

Location: Niles, IL

Posted Sep 18, 2025

Maintain a clean, organized and safe kitchen. Strong organizational and multi-tasking skills. HEAD COOK, FULL TIME - Generations at Regency, Niles, Illinois -…

Bilingual CSR Mobile Sales Multiple Positions and Locations!

Company: PeopleShare

Location: Chicago, IL

Posted Sep 18, 2025

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin,…

Armed Driver Cash Transport - FOID Required

Company: GardaWorld Cash

Location: Broadview, IL

Posted Sep 19, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

STAFF PHARMACIST | PART-TIME

Company: Forum Extended Care Services Inc Ii

Location: Chicago, IL

Posted Sep 19, 2025

Current unencumbered license as a Registered Pharmacist in the pharmacy's state of practice. Assist pharmacy managers and lead pharmacy technicians in managing…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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