Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Senior SEO Specialist

Company: Darwill, Inc.

Location: Oakbrook Terrace, IL

Posted Sep 12, 2025

Bachelor’s degree in Marketing or similar field. Generate regular performance reports and actionable insights for stakeholders using SEO tools and data…

Data Scientist 1

Company: PayPal

Location: Chicago, IL

Posted Sep 16, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Service Worker VI

Company: The University of Chicago

Location: Chicago, IL

Posted Sep 16, 2025

Valid driver’s license required. Check in with event organizers to ensure rooms are set up to accommodate guests for events.

Social Media Coordinator

Company: Giordano's

Location: Chicago, IL

Posted Sep 16, 2025

Proficiency in social media platforms and tools (Instagram, TikTok, Meta Business Suite, Sprout Social.). Bachelor's degree in Marketing, Business, or a related…

WordPress Developer

Company: Straight North, LLC

Location: Downers Grove, IL

Posted Sep 12, 2025

You will collaborate closely with designers, copywriters and project managers to bring concepts to life, ensuring seamless integration of design and…

Commercial Lines Customer Service Agent (Required to have an active Property & Casualty license)

Company: InsureOne Insurance Services America LLC

Location: Oak Lawn, IL

Posted Sep 12, 2025

Candidates must hold an active Property & Casualty license to qualify for this position. An active Property & Casualty license is required for consideration.

Custodian

Company: Artis Senior Living of Lakeview

Location: Chicago, IL

Posted Sep 16, 2025

The Housekeeper is responsible for keeping all areas of the community clean, sanitized, and safe for residents, guests, and team members, at all times.

Tax Associate - Local

Company: Intuit

Location: Chicago, IL

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Sr. HR Data Analytics

Company: CF Industries

Location: Northbrook, IL

Posted Sep 16, 2025

Typically uses existing data platforms and tools (ERP/CRM systems, relational or NoSQL databases, data analysis and visualization software) but may also use…

IT Compliance Analyst

Company: Ryerson Inc

Location: Lisle, IL

Posted Sep 13, 2025

Must have a Bachelor’s of Science in Information Technology or related field. CISA certification or ability to take CISA highly preferred.

Construction Project Manager

Company: Servpro

Location: Broadview, IL

Posted Sep 15, 2025

Should attain the OSHA 30-Hour General Industry training certification. Communicates with the customer and key stakeholders to share progress and next steps.

Graphic Designer

Company: International Fellowship of Christians & Jews, Inc

Location: Chicago, IL

Posted Sep 16, 2025

Stay up to date on digital media standards, software, international design considerations, and design trends. Ability to design for different audiences as well…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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