Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Associate Brand Manager, Marketing Innovation

Company: Kraft Heinz Company

Location: Chicago, IL

Posted Sep 17, 2025

Bachelor’s Degree (or advanced degree) in Business, Marketing, or related field. Partner with the Marketing & Sales teams to develop compelling product launch…

Solutions Architect

Company: Rotary International

Location: Evanston, IL

Posted Sep 17, 2025

Work on product technical design and feasibility assessments accounting for technical constraints. Design, develop and implement components and templates in…

Entry-Level Sales Associate (Private & Cargo Aviation)

Company: City Staffing

Location: Chicago, IL

Posted Sep 17, 2025

Months 6–12: Pass internal certification and begin independent sales. Support your mentor’s sales desk while training. B2B sales: 3 years (Preferred).

Customer Experience Manager

Company: Flexco

Location: Downers Grove, IL

Posted Sep 18, 2025

Minimum of 8 years of experience in customer experience, customer success, or a related field. Meeting with and/or surveying distributors to assess customer…

Machine Operator Level 1-2nd Shift

Company: Gold Eagle Co

Location: Chicago, IL

Posted Sep 17, 2025

Relevant experience as a machine operator with basic mechanical skills and aptitude. You’ll also support non-technical tasks such as stacking and packing to…

Systems Engineer - Windows

Company: ComPsych Corporation

Location: Chicago, IL

Posted Sep 17, 2025

Strong communication skills to interact with technical and non-technical stakeholders. The ideal candidate will play a critical role in managing, supporting,…

Graphic Designer

Company: Colliers

Location: Chicago, IL

Posted Sep 18, 2025

Bachelor’s Degree in a relevant field. 4+ years of graphic design experience. Your role at Colliers will be strategic, conceptual, and executional—leveraging…

VP Technology Transformation, Project Management Office

Company: J.S. Held LLC

Location: Chicago, IL

Posted Sep 17, 2025

Champion strategic initiatives, including driving enterprise-wide technology solutions, process optimization, and efficiency gains.

RN - Home Health-Ukrainian Village

Company: Aspire Home Health Care

Location: Chicago, IL

Posted Sep 17, 2025

Registered Nurse licensed in the state of Illinois. Locations/ Zip Codes you serve are negotiable. Demonstrate working knowledge in Medicare and Medicaid…

Business Intelligence Analyst

Company: Combined Insurance

Location: Chicago, IL

Posted Sep 16, 2025

He/she will work closely with the reporting manager to deliver on the design/development, programming, maintenance, and publication of operational reports that…

Market Director of Clinical Services

Company: LiveWell Choice, LLC

Location: Chicago, IL

Posted Sep 17, 2025

Valid state driver's license with a good driving record and proof of automobile insurance required. State unrestricted licensed Advanced Practice Nurse and…

Deputy Controller

Company: Paradigm Healthcare

Location: Skokie, IL

Posted Sep 17, 2025

Strong work ethic and commitment to the profession demonstrated by possessing a Certified Public Accountant license and maintaining their certification with…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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