Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Carpenter (Part-Time)

Company: Eyas Landing

Location: Chicago, IL

Posted Oct 17, 2025

Basic knowledge of materials, methods, and tools involved in carpentry. Manage and maintain tools and materials. Must pass federal background check.

Senior Marketing Manager

Company: The Quest Organization

Location: Chicago, IL

Posted Oct 20, 2025

Bachelor’s degree in Marketing, Communications, Business, or related field. Familiar with marketing tools like Canva, CRM platforms, email marketing, and…

Armed Security Guard (Part-Time)

Company: Silver Star Protection Group

Location: Glendale Heights, IL

Posted Oct 17, 2025

Valid firearms license or certification required. Must own a firearm with a level 2 retention holster or higher. Status:* Part-time (non-exempt).

CDL Driver Messenger- FOID Required

Company: GardaWorld Cash

Location: Broadview, IL

Posted Oct 17, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Housekeeper

Company: Park Plaza Retirement Community

Location: Chicago, IL

Posted Oct 20, 2025

Adhere to safety protocols and best practices in janitorial duties to promote a safe environment for guests and staff.

Repipe Plumbing Lead

Company: ARS-Rescue Rooter

Location: Itasca, IL

Posted Oct 18, 2025

Maintain equipment, tools, and company vehicles in clean, working condition. Keep job sites clean and organized throughout service phases.

HVAC Service Technician

Company: GMI Mechanical

Location: Oak Lawn, IL

Posted Oct 19, 2025

Valid driver's license with a clean driving record is required for field service responsibilities. Conduct field service calls to assess and resolve customer…

Clin-Pharmacist 1 Registry

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Oct 18, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Cybersecurity Architect

Company: ACP CreativIT

Location: Chicago, IL

Posted Oct 17, 2025

Provide technical supervision for and guidance to our cybersecurity team. Bachelor’s degree in computer science, Information Technology, or equivalent…

DPI Associate Cybersecurity Risk Analyst

Company: UL Solutions

Location: Chicago, IL

Posted Oct 17, 2025

Helping to identify opportunities to improve risk posture, developing solutions for remediating or mitigating risks and assessing the residual risk.

Plumbing Assistant

Company: MD Plumbing & Sewer

Location: Skokie, IL

Posted Oct 17, 2025

The MD Plumbing & Sewer plumbing assistant's job is to support licensed plumbers with installation, repair, and maintenance of plumbing systems.

Security Officer - Full Time

Company: Securitas

Location: Highland Park, IL

Posted Oct 19, 2025

Frequent interactions with client employees and guests. We provide distinct training paths and development tools for all employees from security officers to…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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