Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Security Operations Analyst I

Company: NinjaTrader

Location: Chicago, IL

Posted Aug 21, 2025

Basic knowledge of security tools – firewalls, intrusion detection/prevention systems, SIEM, endpoint detection and response, and common vulnerability…

Gold Coast High-Rise Condo Door Staff Second Shift Door Staff

Company: Sudler Property Management

Location: Chicago, IL

Posted Aug 21, 2025

Our Door Staff are the face of our building and the first to greet, welcome, and assist residents, guests, and vendors. Keep the flow of the driveway moving.

Helper A Janitor

Company: Waterton

Location: Chicago, IL

Posted Aug 21, 2025

This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, carpentry, appliance repairs, carpet cleaning, painting, and…

Senior Business Analyst

Company: Chamberlain Advisors LLC

Location: Chicago, IL

Posted Aug 21, 2025

Bachelor’s degree in computer science, engineering, business, or related field required; MBA or advanced degree preferred.

Customer Activation Specialist

Company: Emery Jensen Distribution, LLC

Location: Oak Brook, IL

Posted Aug 21, 2025

Proactively monitor new and existing customer master data to ensure accuracy; develop ongoing auditing processes to validate customer master data and provide…

Welder Intermediate- 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Aug 21, 2025

Ability to set up, operate, and maintain welding equipment and tools. Execute moderately complex welding operations to join, fabricate, and repair metal and…

DME Customer Service Representative - 2nd Shift

Company: Integra Healthcare Equipment

Location: Elmhurst, IL

Posted Aug 21, 2025

Interacts with customers via telephone and email to provide support and information on rental/sales transactions, and logistics process.

Fitter (General Laborer)

Company: Door and Window Guard Systems (DAWGS)

Location: Chicago, IL

Posted Aug 21, 2025

Valid driver's license & clean driving record for the past 2 years (no more than 2 points). Previous construction, physical labor, and/or driving experience is…

Pharmacist

Company: lorvenk

Location: Chicago, IL

Posted Aug 21, 2025

Lead daily pharmacy operations, ensuring compliance with federal and state regulations. Active *Pharmacist License* in the state of Illinois (required).

Clinical Pharmacist Specialist- Medication Safety

Company: Advocate Aurora Health

Location: Park Ridge, IL

Posted Aug 21, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

HVAC/Refrigeration Technician

Company: Crothall Healthcare

Location: Chicago, IL

Posted Aug 21, 2025

EPA Refrigeration license and Driver's license (Required). Must have valid driver’s license. Must have valid EPA refrigeration license.

Helper C Janitor

Company: Waterton

Location: Chicago, IL

Posted Aug 21, 2025

This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, carpentry, appliance repairs, carpet cleaning, painting, and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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