Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Analyst

Company: Paul Hastings

Location: Chicago, IL

Posted Aug 20, 2025

Able to clearly document and communicate technical information to both technical and non-technical users; and. Understanding of SailPoint and Oka;

Member Services Representative

Company: Rewards Network

Location: Chicago, IL

Posted Aug 20, 2025

Answer and respond to high-volume inbound calls and emails from Rewards Network members daily; assist with account questions and provide information related to…

Client Experience Associate

Company: Star Communications LLC.

Location: Chicago, IL

Posted Aug 20, 2025

Tech-savvy and quick to learn new tools and platforms. Share client feedback to help improve our service and products. Salary starts at $26 per hour.

4124 ORD -Journeyman Electrician - FT

Company: ERMC

Location: Chicago, IL

Posted Aug 20, 2025

Maintenance and repair of all electrical, mechanical, and control devices, equipment, and components associated with the airport conveyor system.

CNC Lathe Setup/Operator

Company: WaterSaver Faucet Co.

Location: Chicago, IL

Posted Aug 20, 2025

Ability to change, touch-off, and indicate tools for CNC lathes or mills. Ability to read and comprehend blueprints (including GD&T features such as true…

Data and AI Architect

Company: Sargent & Lundy

Location: Chicago, IL

Posted Aug 20, 2025

Evaluate, design, and implement comprehensive automation strategies across Sargent & Lundy’s Data and AI/ML platforms, driving continuous improvement in…

Insulation Sales Consultant

Company: Perma-Seal Basement Systems

Location: Burr Ridge, IL

Posted Aug 21, 2025

Maintain a valid driver license to travel to our customers’ home for scheduled appointments. Explain financing options to clients and collect payments and…

Graphic Designer & Illustrator

Company: Paper Source

Location: Chicago, IL

Posted Aug 20, 2025

Bachelor’s Degree in graphic design, illustration or a related field. All employment practices and decisions—including those involving application procedures,…

BUILDING AND ZONING INSPECTOR - DEPARTMENT OF BUILDING AND ZONING (COUPE-CARPENTER B&Z)

Company: Cook County Offices Under the President

Location: Cook County, IL

Posted Aug 21, 2025

Candidates who are contacted will be required to produce original required documents (e.g., current driver’s license, diploma, school transcript, certifications…

Plan-to-Fulfill Reporting & Analytics Analyst

Company: Wm. Wrigley Jr.

Location: Chicago, IL

Posted Aug 21, 2025

Partner with technical teams to align data model objects with appropriate technical objects in SAP. Bachelor's degree in a relevant business function or…

Electrician

Company: Sims Metal

Location: Chicago, IL

Posted Aug 20, 2025

Valid electrician license or certification as required by state or local regulations. Ensures all work complies with federal, state, and local electrical codes,…

Mobile Security Patrol officer

Company: Per Mar Security Services

Location: Oak Brook, IL

Posted Aug 20, 2025

Must have personal own vehicle! . The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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