Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Machine Sorting Operator

Company: RIFAST Systems LLC

Location: Lincolnwood, IL

Posted Aug 12, 2025

Has an understanding of hand tools and is capable of using them. Experience using basic hand tools is required. Maintain a clean and organized department.

Janitor

Company: Evergreen Real Estate Services Llc

Location: Evanston, IL

Posted Aug 12, 2025

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Graphic Artist Lead

Company: Resource Label Group, Inc

Location: Des Plaines, IL

Posted Aug 13, 2025

Activities include, but are not limited to, creating separations, remapping of colors to proper separations, trapping, overprinting, knock-outs, imposition,…

Manager Marketing

Company: Walgreens

Location: Chicago, IL

Posted Aug 12, 2025

Willing to travel up to 10% of the time for business purposes (within state and out of state). Experience providing customer service to internal and external…

Bilingual Sales Associate (Chinese/English) – Frozen Seafood | Tropical Harvest

Company: Tropical Harvest LLC

Location: Chicago, IL

Posted Aug 13, 2025

This role involves managing current client relationships while developing new business opportunities in the B2B seafood sector.

People Experiences Project Manager

Company: Rakuten

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Senior Data Analyst

Company: Purple Carrot

Location: Chicago, IL

Posted Aug 12, 2025

Bachelors degree or related field or equivalent experience. Familiarity with data visualization tools (e.g., particularly Looker). Experience with dbt a plus.

People Experiences Project Manager

Company: Rekuten Global

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Welder - MIG

Company: LaborPRO Staffing

Location: Elk Grove Village, IL

Posted Aug 12, 2025

Ability to read and interpret technical documents and drawings. The successful candidate will be responsible for welding various metal components according to…

Kitchen Manager/Chef

Company: One Allegiance Brewing

Location: Chicago Ridge, IL

Posted Aug 13, 2025

Collaborate with Ownership and other kitchen staff to develop and update menu items. We take pride in our diverse selection of beers brewed on-site, carefully…

Lead Pharmacist (PBM) Consultant

Company: Mercer

Location: Chicago, IL

Posted Aug 12, 2025

Act as the lead strategic pharmacy advisor for a group of select mid-market and national accounts, managing overall service delivery, strategy, financial…

Commercial HVAC/R Service Technician

Company: Helios Commercial Service Partners

Location: Des Plaines, IL

Posted Aug 12, 2025

Keep your van stocked and your tools sharp. Diagnose, repair, and calibrate commercial HVAC/R systems. Invest in your skills through training and certifications…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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